PD987

Noble

That bit was in brackets @PrettyBubbles , the sentence was 'there really is no point, they always do this to me' - meaning, it's not worth me replying again to them because it's the same every time there's an issue, they've never ever responded properly, only generic emails telling me to ask the community when it's very…

There really is no point @PrettyBubbles (@mentions aren't working now either 🙄) they always do this to me. If it wasn't for you and the other moderators none of us would ever get anywhere, so thank you all for giving your time 🤗

Aaaaand they've just sent another email, an exact replica of screenshot number two 😡 What's the point of it when they just completely ignore the information you're giving them? :/

I told you it would be useless @PrettyBubbles , the first email they sent asked for more information, see screenshot number one. I replied back providing everything they needed, plus told them i'd already been on the community without success, and said everything you told me to. So instead of then giving me a fix or an…

Ok, i've had a reply and they've asked for the screenshot 👍 I'll report back when i know more.

I didn't even get an automated reply @PrettyBubbles 😕

I just tried to reply but it needs approving for some inexplicable reason. This happens a lot, and sometimes my replies never get published even though there's nothing wrong with them. This is why we still need PM's, so we can actually communicate when the board won't let us, especially when there's an issue with the game.

Ok @PrettyBubbles , i'll contact them now - i won't hold my breath though, not going by previous interactions with them 🤦‍♂️ Wish me luck 🤞

Hey @johamilton 👋 Thanks for replying, but the issue is at the beginning of a new round which only started today after the previous one finished. I got all my rewards for that one. The above screenshot was what it was like before any rewards were even won this round.

You were right @KCullen127 , i just checked and last nights message was in the spam folder, just the one though. They never used to go there so i've no idea why it happened. I marked it as 'not spam' so hopefully i'll get them in future 🤞 And thank you again 🤗