QueenB

Community Manager

I have an update 🙋‍♀️ So the duration of the event is 60 minutes and there is a new version being tested now that offers 30 minutes unlimited lives. Before, it used to be 60 minutes. (Some of you might still have this version for testing purposes). We understand that the text can be confusing, so we're working on improving…

https://community.king.com/en/candy-crush-saga/discussion/comment/3074939#Comment_3074939 Hi Julin, As Alienscar mentioned, you will need to reach out to Support so they can manually restore your new account. We have prepared a How to guide HERE as it would be great if you could reach out to them via your new game app so…

https://community.king.com/en/candy-crush-saga/discussion/comment/3074552#Comment_3074552 Hello and welcome to our Community 🤗 Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in. Could you please re-post your question in English?…

https://community.king.com/en/candy-crush-saga/discussion/comment/3075018#Comment_3075018 This is great, thanks for getting back to us and let me see what I can dig up for you 😉

https://community.king.com/en/candy-crush-saga/discussion/452491/can-t-use-my-gold-bars-on-my-kindle Hi anngames! Thanks for letting us know about the issue with your Kindle. Let's see if we can get this sorted out for you. Here are a few steps to try: Check for Updates: Make sure both your Kindle software and the Candy…

Hi everyone, Thanks for bringing this up to our attention. We will have to double check with the developers but there might be a chance there are different groups where one gets 30 minutes and another 60 minutes. I will also pass on the feedback about the text not being clear when it comes to the unlimited lives 🫡

https://community.king.com/en/candy-crush-jelly-saga/discussion/452517/posting Hi Deebug, We received a ping from our Player Support team informing us that you are having issues attaching images to a comment, are you still having this issue? I understand that you have also included text and not only image and that still…

https://community.king.com/en/candy-crush-saga/discussion/452466/i-am-unable-to-connect-to-the-section-to-use-my-bars-and-to-get-extra-lifes-it-just-keeps-spinnin Hi Mburn! Sorry to hear you're having trouble connecting to use your bars and get extra lives. Here are a few steps you can try to resolve the issue: Check Your…

https://community.king.com/en/candy-crush-saga/discussion/comment/3073782#Comment_3073782 Hi Teenybee 😃 I'm not sure but let me check with the developers and see what they say and thank you so much for providing your feedback, will also make sure to pass it along 😉

https://community.king.com/en/candy-crush-saga/discussion/comment/3074059#Comment_3074059 Thanks for getting back! Let me see what I can find out 😉