QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/comment/3071192#Comment_3071192 Hi NiFu, I'm sorry it has taken us a while to get back to your but just wanted to check according to your last message, has the issue been fixed? Is your avatar back and are you able to connect to Facebook and see your friends?
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3073072#Comment_3073072 Sorry for the delay in getting back to you Carol! It looks like this badge had one of the Crash on the Run game character. Crash on the Run was a game that got discontinued a while back and due to legal reasons, we have to rename and…
    in Legacy Badge Comment by QueenB May 2024
  • https://community.king.com/en/candy-crush-saga/discussion/452216/the-ccs-game-is-frozen-like-this-when-you-click-play Hi JONH10 🌟 Thank you for bringing this issue to our attention and for providing detailed information and screenshots. We're sorry to hear you're experiencing this freezing problem with the Candy Royale…
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3072229#Comment_3072229 Ahh yes, I remember now 😅 Thank you, this helps 😉
    in Legacy Badge Comment by QueenB May 2024
  • https://community.king.com/en/candy-crush-saga/discussion/452179/comprei-barra-ouro Hello and welcome to our Community 🤗 Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in. Could you please re-post your question in English? That way,…
  • https://community.king.com/en/candy-crush-saga/discussion/452178/when-i-go-on-my-game-it-keeps-showing-im-at-the-level-behind-me-i-already-passed-this-level-days-a Hi JamieRing, Do you see any stars on the level that the game is bringing you back to? If not, something might have happened where the level has not been…
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3072215#Comment_3072215 Thank you for getting back to us and sorry to hear the issue persists 😔 There is one more thing you can try and that is try clear the game app cache and also I would clear the Safari browser cache: Clear Cache: If you’re on a mobile…
  • https://community.king.com/en/candy-crush-saga/discussion/452177/1500-jackpot-reduced-to-500 Hi Gskier, Are you maybe referring to the Candy Royale Feature? If yes, this is expected as the there a different groups with different rewards so your feature might have gone back to paying max 500 Gold Bars. Hope that's what you…
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3072054#Comment_3072054 Ooh 😦 I did not see this but thanks for sharing. We'll have a look and see what might have happened 🫡.
    in Legacy Badge Comment by QueenB May 2024
  • https://community.king.com/en/candy-crush-saga/discussion/452175/money-earn-problem Hi NKCC! Great question! Last year, we had the All Stars Tournament where some players won a cash prize. This year, we hosted another All Stars Tournament, and the winners will be announced in June. Stay tuned in the community for the…