QueenB

Community Manager

https://community.king.com/en/candy-crush-saga/discussion/451465/error Hello ziecandy and welcome to the Community 😀 I'm sorry to hear about the trouble with the Silver Chocolate Box. Let's try to get this sorted so you can get back to your game: Restart the Game: Sometimes simply closing and reopening the game can resolve…

https://community.king.com/en/candy-crush-saga/discussion/451464/i-want-to-redeem-my-gift-card Hey Bozzelmo and welcome to the Community 😀 It sounds like you've been doing a great job at progressing through the levels, congrats on that! Regarding the gift cards, I want to make sure we're on the same page as we don't…

https://community.king.com/en/candy-crush-saga/discussion/451460/what-is-happening-with-candy-crush Hi vero1968, Can you share a screenshot of the message that you get so we can have a closer look? Also, which device are you playing on?

https://community.king.com/en/candy-crush-saga/discussion/451438/daily-booster-wheel Hey bahearn! Sorry to hear you’re feeling frustrated with the Daily Booster Wheel. It’s definitely not our intention to make it feel impossible! The wheel's outcomes are totally random to keep things fair and exciting. But I understand it…

https://community.king.com/en/candy-crush-saga/discussion/comment/3067358#Comment_3067358 Hey Dlaera! Thanks for reaching out and sorry to hear you're experiencing issues when using Candy Crush and YouTube Premium together. It’s really helpful to know that this seems to occur more frequently after updates. Here’s a couple…

Hi everyone and apologies for the delay on getting back to you all. We are happy to inform that the issue should have been fixed and you should be able to connect back to your King or Facebook account so your progress, Gold Bars, profile picture gets synced again. All you have to do is restart the game app - (always make…

https://community.king.com/en/candy-crush-saga/discussion/comment/3066926#Comment_3066926 Hello @rebelchild 😃 You’re very welcome! I’m glad to hear you’re enjoying the badge 😊 Your Gold Bars have been added to Blossom Blast Saga as requested. Keep up the fantastic work and your unwavering spirit of helping everyone in the…

https://community.king.com/en/candy-crush-saga/discussion/comment/3066781#Comment_3066781 Thanks for getting back Nikki, I think it's time to reach out to our Player Support team as something else might be going on with the game and Facebook and they are better equipped to help out. Click on this link 👉 Contact Us and use…

https://community.king.com/en/candy-crush-saga/discussion/comment/3066380#Comment_3066380 Hi Nikki_81, Are you still having issues connecting your game to Facebook? If yes, could you please try deleting again both the game app and Facebook app and also clear the Safari cache: Open Settings: Start by opening the Settings…

Hello everyone 😃 I'm thrilled to announce this month's recipients of the Gold Bars for their outstanding contributions to helping newbies in our community. Your efforts have made a significant impact, and we're excited to reward you for your kindness and guidance. 🌟 Congratulations to: @Alienscar for your detailed…