QueenB

Community Manager

Hello @christinewupp @Carol-38 @Rhonda_L Thank you all for your candid feedback and thoughtful suggestions. I completely understand the frustrations expressed regarding the language barrier issues within our community. It's clear that we need a more inclusive approach to ensure that no player feels left out or…

https://community.king.com/en/candy-crush-saga/discussion/comment/3060412#Comment_3060412 Hello Alienscar🌟 Yes, the incentive is still ongoing, and we're thrilled to see your enthusiasm! Thanks for keeping your list updated for April-May. Your contribution is highly appreciated 🤗

https://community.king.com/en/candy-crush-saga/discussion/comment/3059746#Comment_3059746 Hey rebelchild 😀 Thanks so much for your awesome help with the new members, it’s super sweet of you! No need to list them, we trust you’ve done a fantastic job. Keep rocking the community spirit 😉

Hello everyone and apologies for the delay in getting back to you all! We have great news, levels 1881 and 1882 have been corrected and available on Android and Windows device. iOS/Apple device will have the fix sent during the day! Please make sure you have the latest game app version installed and give the game another…

https://community.king.com/en/candy-crush-saga/discussion/450103/candy-crush-forces-updates-now Hey Oichi! I totally get your love for the classic version… it’s like a sweet trip down memory lane! We do sometimes need to update the game to make sure everyone gets the best experience possible, with all the latest features…

https://community.king.com/en/candy-crush-saga/discussion/comment/3059632#Comment_3059632 Thanks for flagging this 🧐 Let me check with our Player Support team if this is a known issue and recommended steps we can try!

https://community.king.com/en/candy-crush-saga/discussion/comment/3059604#Comment_3059604 Hello yes, I was about to leave an update 😁 We have identified the issue and we're currently working on getting a fix released as soon as we can! I don't have an exact date/time but I will leave a comment here as soon as I know more 😉

https://community.king.com/en/candy-crush-saga/discussion/450063/my-candy-crush-saga-keeps-crashing Hey Boobaby1963! Sorry to hear you're having trouble with Candy Crush Saga crashing! Let's try to get you back to your game as smoothly as possible. Here are a few steps you can try: Update the Game: Make sure your game is…

https://community.king.com/en/candy-crush-saga/discussion/450066/i-did-not-receive-the-gold-bars-paid-for I'm sorry to hear about this 🙁 If you didn't receive any of the items you purchased. Then asking for a full refund would be your best choice. Select the platform where you are playing here below. Please notice that you…

https://community.king.com/en/candy-crush-saga/discussion/450023/where-has-my-daily-booster-wheel-gone-i-click-on-it-follow-the-directions-but-its-just-the-candy Hi Becky and thanks for reaching out to us! We have detected an issue which we have corrected so please restart the game app (it might take a couple of times) and…