QueenB

Community Manager

Comments

  • Hi and Welcome to the community 😃 Is there something on your mind, anything we can help you with?
    in Comment Comment by QueenB March 2024
  • Hi and welcome to the Community! Candy Crush Saga doesn't have a direct chat feature within the game. So, if you're game is connected to Facebook and you're looking to stay in touch with your friend Aslı, you should be able to find them from your Facebook contact list. Unless, Asli is also a part of this community 🤔
  • Hi there and welcome to the Community 😃 Is it the level banner on your avatar in game that has not been updated? If yes, there is a bug that is affecting the banner to get updated and in order to correct that, you need to go back to level 6000 and pass the level again. That will make sure the banner gets changed reflecting…
  • Hey there, welcome to the Candy Crush Saga community! 🎉✨ You're cruising through those levels like a true Candy Crush wizard. It sounds like you've got some amazing skills, and we're thrilled to have you as part of our sweet community. If you have any questions, need some tips for those trickier levels, or just want to…
  • Hi and welcome to the Community @Rubel35 🙂 Which level are you struggling with and can you share a screenshot so we can have closer look? Have you by any chance tried looking for tips on Youtube?
    in Hi Comment by QueenB March 2024
  • @PummyRaj @kiara_wael @bearwithme Let's roll the dices 🎲
  • Hi and welcome to the Community! We are sorry to hear you're experiencing such a frustrating glitch! 😟 Losing hard-earned gold bars definitely takes the sweetness out of the game, and it's totally understandable why you're upset. Thank you for bringing this to our attention. We never want our players to feel like they're…
  • Hi Eduardo, Yes, it sounding more like a bug that won't go away 🤔 If you're on Android device, try the following: To clear the cache, go to Settings > Apps > select the app > Storage > Clear Cache. If this still doesn't help, I'm afraid you might have to reinstall the app. That will help clear any bugs. Keep in mind that y…
    in region Comment by QueenB March 2024
  • Hi Kylie, You can reach out to Player Support team via the game app by following these Steps. This way support will get access to your game details and support you 😉
  • Hey everyone 👋 We're currently tweaking the game to make sure it's just right for everyone. When we adjust the number of moves for a level, you might spot some differences if you're comparing with friends. Just a heads-up! There could be up to 2 different versions of a level out there. Keep on crushing 😉