QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/comment/3365319#Comment_3365319 Thanks for getting back and to find your game ID, open your game and follow these steps: Tap on the pink gearwheel at the bottom left corner of the screen Tap on Account & Help You'll see your player ID right away, and can copy it to…
    in Candy Crush Train not working properly Comment by QueenB July 17
  • https://community.king.com/en/candy-crush-saga/discussion/503294/bring-back-human-level-designers Hi @christinewupp Thanks so much for taking the time to share your thoughts. You always provide really detailed feedback, and it's clear how much experience and care you bring to the game. I’ve taken note of your points around…
    in Bring back human level designers Comment by QueenB July 17
  • Hey @Carol-38 @christinewupp and everyone else who's shared their thoughts 😀 Really appreciate you taking the time to write all this up, especially the super detailed breakdowns (I see you both! 😅). I totally get the frustration here. When levels feel overloaded with blockers, or when keys and sculls feel impossible to…
    in 🍨🍡 Newly Released Levels! Share your feedback on the latest episode 19 626 - 19 685 Comment by QueenB July 17
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3365292#Comment_3365292 Me again @Carol and welcome @MarionSaorsaCat 👋 Thanks so much for sharing all the details, this is really helpful. It’s true that the Express Delivery rewards have recently changed for some players, and instead of 20 minutes of lives,…
    in Candy Crush Train not working properly Comment by QueenB July 17
  • https://community.king.com/en/candy-crush-saga/discussion/503655/i-accidentally-deleted-my-account-so-what-can-happen-now Hi @shekhar1150 👋 Thanks for reaching out! Just to better understand your situation, can you confirm what exactly happened when you tried to delete your account? In the game, tapping the “Delete…
    in I accidentally deleted my account. So what can happen now? Comment by QueenB July 17
  • Hi @Carol -38 😃 Okay but first, can we just say how much we appreciate your honesty and sense of humor? 😂 You're basically the Daily Treat Machine of the Community: we never know what you're going to give us next, but it always makes us smile. Sorry to hear the Treat Machine turned from “yay” to “meh” this quickly. Totally…
    in I'm liking the new Daily Treat Machine Comment by QueenB July 17
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3365279#Comment_3365279 Hi again @Carol 👋 Thanks so much for following up and I’m really sorry this happened again. As I mentioned earlier, some players are currently in a test group where the Express Delivery rewards have changed slightly. And while that…
    in Candy Crush Train not working properly Comment by QueenB July 17
  • https://community.king.com/en/candy-crush-saga/discussion/503656/the-amount-i-use-in-buying-gold-bars-went-up Hi @sweetspinkies and thanks for reaching out! Just to clarify, the price of gold bars can sometimes vary depending on your app store region, currency exchange rates, or changes in the store’s pricing policies. We…
    in The amount I use in buying gold bars went up Comment by QueenB July 17
  • ✅ Season Pass is back! Great news! The issue with the missing Season Pass has been fixed. If you’re still not seeing it, try restarting your game and device. That should do the trick! Thanks for bearing with us 🤗
    in Season Pass disappeared - ⛔️(Edited by CM: issue has been fixed)! Comment by QueenB July 17
  • We've had a problem with the Daily Treat Machine, and some players reported it froze when they claimed their reward. The clever people in our studio have solved it, so please update your game to get the fix on your device. How to update your game: On an Apple device: Open the App Store app. Tap the Updates button in the…
    in The new daily treat machine is not working - Edited by CM: (Under Investigation)! Comment by QueenB July 17
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