Comments
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Hi @Wannawin thanks for flagging this. If you saw a pop-up for unlimited play with perks but nothing activated after that, that’s definitely confusing. Could you let me know when this popped up today or earlier and what device you’re playing on? I’ll check with the team to see if anything was meant to go out or if this…
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Thank you @Maria_Jo! I've reached out to support so they can help, please keep an eye out in your game 😉
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@Alienscar 🫣🥴 uff so sorry… just reached out again and provided them these images as well, really hope they can solve this ASAP 🥺
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@Alienscar I was referring to both!
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Glad to hear your progress is back 🤩 About the GB and boosters, do you remember roughly how much you had?
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Hey @Alienscar You're going to love the timing on this… I literally lost my patience with this exact issue yesterday, made a screen recording, and sent it to Vanilla 😅 We had a meeting with them and pushed pretty hard to have this prioritized. The good news is they were able to reproduce it and it’s now on their radar as a…
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Hi @Maria_Jo thanks for the update, and I’m really glad to hear you were able to get into your King account 👍 And a big thank you to @Alienscar as well for jumping in and helping out here 🙏 I’ve reached out on your behalf to make sure your progress is correctly linked to your King account. Could you please open the game…
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Hi @fazehad01, If you still see your progress on the game app on your mobile device, that means it’s stored locally there, even if your old Facebook account is no longer available. In that case, you can secure it by linking it to a King account instead of Facebook. Here’s what I’d recommend: Open the game on the device…
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@kiara_wael @MountainMom 🤩
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Gotcha @Alienscar thanks for clarifying that 👍 @tdemo Thanks for getting back to us and as mentioned here, it's a known issue which unfortunately is still around so we will keep flagging this to the team but I'm afraid there is not much we can do to remove these ads from your game at the moment.
