QueenMia

Community Manager

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Comments

  • Hey Bren, Sorry about that. Best is to clear cache and cookies regularly and make sure you always have the latest App version. I've added the Gold bars as a one off gesture of goodwill because it's Friday and everyone should be happy on that day ;) Have a great time playing! Mia
  • Hey Helen, I'd suggest you to clear cache and cookies and make sure the latest update of the App/browser is done. Then restart the game and that should do the trick. If not, let me know what platform you're playing on - a screenshot would also be helpful. Thanks! Mia
  • Hey Woody, I'm sorry that you haven't won anything in the event. Ranks can change quickly! But as a consolation, I've added a few goodies on your game ;) I hope you enjoy them! Have a bubblicious day! Mia
  • Hey there, Are you playing on Windows 10? If not, what device and platform are you using? Can you give a little more details on the issue itself please? There seem to be some issue at the moment with Windows 10 and we are looking into it. We're really sorry for the inconvenience but our team assured that the issue will be…
  • And I just got the message that the Windows Team is working on it and that the issue should be fixed tomorrow ;)
  • Hey Judi, Are you playing on Windows 10? If not, what device and platform are you using? Can you give a little more details on the issue itself please? There seem to be some issue at the moment with Windows 10 and rest assured that we are looking into it. We're really sorry for the inconvenience. Will keep you posted asap.…
  • Hello there, There seem to be some issue at the moment with Windows 10 and rest assured that we are looking into it. We're really sorry for the inconvenience. Will keep you posted asap. Thanks :) 
  • Hello Jackie, Thanks for posting here. We are very sorry but there is an ongoing issue with Facebook and other game providers are also affected, not only King. We're doing our best to solve it asap, but in the meantime, you can try t clear cache and cookies and reinstall the App/make the latest updates. Thanks for your…
  • Hey Todd, You simply can log in on her Ipad with your FB or Kingdom account. However, I'd strongly suggest not to share your account nor password. She can register her own account as well and start playing if she'd like. Check this link, there are some info on how to log in to a new device, that will help…
  • If there's a message saying that the cats are sleeping and taking a break it means that for now, it is not available and you have to wait until the next update for it to become available again. There is no other use for the Star dust, but that means that once the house is back, you'll be able to do plenty of upgrades in no…