QueenMia

Community Manager

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Comments

  • Hi Mary, The Cats appear at level 51 so that's when your husband got them. To me it is clear that since you never got the cats, you are in the group test that does not get the cats. Your husband is in the other group test, and that's why he got them. As explain above, the group tests are chosen randomly and unfortunately,…
    in I still haven't gotten the Cats Comment by QueenMia July 2018
  • Hello Joy, I'm sorry you have had a bad experience. We're having some technical issues with the feature and we're very sorry for that. Our Studios are currently working on a fix. I'll keep you posted once it's solved. In the meantime, I've added some Gold Bars to your account to replace the lives. I hope you're enjoying…
    in 24 hours of unlimited lives disappeared after 7 hours Comment by QueenMia July 2018
  • Hi ELLESAR, We're having some technical issues with the feature and we're very sorry for that. Our Studios are currently working on a fix. I'll keep you posted once it's solved. In the meantime, I've added some Gold Bars to your account to replace the lives. I hope you're enjoying the game and if you have time before 12…
    in Lost unlimited lives Comment by QueenMia July 2018
  • Hey Nikita! Thanks for posting :) Which browser are you playing on? Or are you using the Windows App from your laptop/PC? I would suggest to clear cookies and cache to start with and make sure your browser and device are up to date. That sounds simple but in most of cases, that fixes the issue. Let me know how that goes…
    in Bubble Witch Saga 3 does not want to boot up Comment by QueenMia July 2018
  • Hey Mary, so just to be clear: Your husband got the cats from a certain level (which is normal) and still has them and they never appeared for you. Is that right or? Have you ever been able to play with their help? And is your husband still able to use the cats? That's a lot of questions, but I need to make sure I…
    in I still haven't gotten the Cats Comment by QueenMia July 2018
  • Hey Sana, simply go to this page https://care.king.com/en/bubble-witch-3-saga/bubble-witch-3-show-off-your-skills-and-get-free-boosters and follow the instruction :) Good luck!
    in Don't miss your chance to win Free Boosters and Gold bars! Comment by QueenMia July 2018
  • Hello Mary, and thanks, Chicken Slayer for passing this on! @Mary, have you ever been able to play with the cats? If not, it is because you're part of the testing group which does not have access to the cats. The reason is that our Game Studios are constantly adapting our games by introducing and testing new features,…
    in I still haven't gotten the Cats Comment by QueenMia July 2018
  • Hey Gianna, Check this out, you'll find out how to do on that blog post ;) Do you like the game? Don't miss out your chance to win 150 Gold bars, it's very quick and easy and it's only until Friday! Click here to participate and good luck! - Mia
    in Need to reset a game linked to Facebook Comment by QueenMia July 2018
  • Hey Laura! Sooo, have you managed to pass level 177 now? What level are you at? :)
    in Level 177 Diamond Diaries Comment by QueenMia July 2018
  • Hey Maggie, Have you re-installed the game and made sure everything is up-to-date? Also, please try to clear cache and cookies and see if that makes a difference, it usually does. If so, could you please let me know what platform you're using. Thanks in advance and until then, have a fun-tastic time! - Mia
    in unable to claim reward on diamond diaries Comment by QueenMia July 2018
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