QueenMia

Community Manager

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Comments

  • Hi Sharon, have a look there: https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep You'll find the steps to follow to retrieve your levels as well as a contact form ;-) Let me know how that goes for you, until then, have a Fun-tastic time! - Mia
  • Hi Nikki, Our Studio is investigating this as we speak, however, I cannot provide you with any ETA as we don't know how long it's gonna take for them to figure out how to fix it. For now, it seems that the player TFT found a workaround that worked for him - Maybe you can give it a try…
  • Привет, Ирина, Мы можем попытаться связаться с google translate! По причинам конфиденциальности я продолжу разговор в личном сообщении. Вы можете найти его, нажав на конверт рядом с вашим аватаром в правом верхнем углу. Если вы находитесь на мобильном телефоне, наклоните экран, чтобы увидеть его. Извините за неудобства, но…
  • Hi Gianna, there was an issue with that and the Studio have now fixed it so it should be working fine for you now :-) Let us know how that goes and good luck! Are you enjoying the new game? - Mia
  • Hola Calu, También considero que este nivel es muy desafiante, pero puedo asegurarles que con un poco de buena suerte, paciencia y una estrategia clara, ¡puede ser derrotado! Lo mejor que puedes hacer cuando encuentras un nivel un poco complicado es mirar un tutorial de YouTube o dos. Simplemente vaya a YouTube y busque…
  • Hey everyone! To avoid that, you should replay the level you're starting from... That should sync the game and put you back to the real level you're at. Let me know how that goes for you! Thanks - Mia
  • Здравствуйте Ирина Извините, мы не можем помочь на русском, но вы можете помочь вам здесь: https://bubblewitch3saga.com/help/ru Хорошего дня!
  • Hey Brandi, Have you checked your spam folder in your inbox? Also, do you have a filter for emails? Sometimes some automatic emails might not make it through. Make sure that those two are working well and that you've looked inside your spam folder just in case and then please come back to us with an answer on what the…
    in Password Comment by QueenMia June 2018
  • Hello Brandi and sorry for the delay! I just heard back from the Studio and unfortunately, they are not able to add the Cats back to your account... Really sorry about that :-( I have added some Gold Bars to your account though, you will find them next time you access the game... I hope that helps to make you feel better a…
  • Great news! I'm happy to hear it's fixed and again, really sorry this has been taking so long! Have Fun crushing these candies and not to have to scroll up and down!