Best Of
Not being credited for what I bought
I unlocked premium things for R97, 99 but they didn't unlock it.. The money went through from my account but still nothing
game says error
My game comes up and says we have a error rety momentarly been that way for 3 days and im been paling for yrs im way up to close to 3000 game and suguestions for help
Re: Changing time
Dear Christine,
If autoset of a device inside the setting of Date and Time has been turned ON in the UK, the clock will change to 2am suddenly when the time reaches 1am on 29th March 2026. Right or wrong?
If a UK person goes to bed at 9:00pm and gets up at 7:00am daily, she has ten hours of sleeping everyday, but when she goes to bed at 9:00 pm on 28th March and gets up at 7:00am as usual on next day, the sleeping time has been shortened to nine hours. Right or wrong?
The Stage 4 will be started at 1:00pm on 26th March in the UK. If the countdown time has 4 days ( or the duration of this Stage is 96 hours), this means the time will be shortened by one hour after 2am 29th March. Unless the countdown timer has 4 days and 1 hour ( or 97 hours) at the counting starts. Right or wrong?
The time displayed in chocolate box and Weekly Race are following to King's time, so our devices move 1 hr faster would not alter them. The time displayed in Season Pass and Tournament event are following to our device time, so if we change our devices 1 hr faster by ourselves before the event has one hour left to closing, the Season Pass will close immediately and we cannot earn season pass points, same as tournament event. Right or wrong?
Re: Nominate a Candy Crush Saga Player for a Special Recognition 💛
That's very sweet of you, but this exercise is supposed to be about nominating people in your life who you know personally, such as a friend or relative.
Re: I need help retrieving my account
Hi and Welcome to the King Community
Thanks for the feedback. Please email Player Support Team so they can check up what happened in your game.
You can also email them from here:
Re: I need help retrieving my account
I have lost my email that I registered to my account
I need help retrieving my account
Hi , i need help I can’t retrieve my account iv had for more than 10 years. Iv changed phones more than 3 times in these 10 years but i was able to continue with it, i used facebook logins , But now now i cant and i dont think il start afresh. I need your help please
Re: level 10 308 & level 10 804 does not have any red or yellow pieces! Edited by CM: Reported & Fixed!
Hello, thank you for your help.
I have already contacted the chat bot in the Help Centre, but I have not received any response yet. I also contacted support by email, but I still haven’t received a reply.
I am playing on an iPhone 11.
My Player ID is: 1089795050.
Thank you very much for your assistance.
Re: Advertisement with ZERO options to exit
Thanks for getting in touch about Candy Crush Saga.
We’re sorry to hear you’re experiencing an issue with the video adverts, and understand how frustrating this is. Our studio team is working on the problem and will do everything they can to get you back on track with your game as fast as they can.
Your feedback is important as it helps us to solve problems. If we need more information, we’ll reach out to you again.
Advertisement with ZERO options to exit
Candy Crush All Stars: Advertisement for Google Gemini does NOT have a close option (no “X” anywhere).
Lost progress for gold bar challenge (21 levels for 1500 gold bars). Was currently at 14 levels and had 63 gold bars when I had to close App to clear this Ad. Same Ad has done this at least 5 (FIVE) times before.