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Well, for me to continue to play candy crush, either the hand switch needs to come back, or any kind of booster that will help me get through the very hard levels. I hope things change sooner than later, otherwise I won't be playing too much anymore!

This happens in my game as well, when I skip through the animations before Yeti jumps up and down. As Alienscar stated, it's an error that occurs if we skip through the animations too quickly. I have found that if I tap on the crown near the top instead of near the bottom of the screen it doesn't happen. I guess players aren't complaining in masses because progress isn't lost, we just have to reload the app. This freezing has been going on since All Stars. I play on iPad and iPhone and see it on all devices @QueenB .

Oh my word 🤣 what a load of hogwash. It's common knowledge that you remove the ads straight after a purchase. I always had ads and then I made the mistake of making a purchase and you removed my ads. It's all over the internet that Candy Crush is know to do that like seriously how do you keep denying this.