Best Of
Re: Why is game not working offline?
PS
About playing offline and adding your score to the leaderboard later, I was referring specifically to tournaments and other large events where real life prizes and cash are given out
Re: Why is game not working offline?
Hello @Chrisputnam you should never uninstall your game as this deletes all your game data from your device along with any progress in your Events.
No one else has reported any issues playing offline, so the issue might resolve itself for you. How is your game behaving now?
Re: Why is game not working offline?
What do you mean by you can't play @Chrisputnam Is your game not starting?
Why is game not working offline?
Unable to play when offline.
Re: 🌟 Candy Crush Saga All Stars 2026 – Official Tournament Overview 🌟
In regard to people giving up. We are currently in the early stages of the tournament. So many participants will just be getting their daily dose of Candy Crush for Therapeutic reasons, rather than actively wanting to participate in a competition.
I’m hoping during the later stages they will ditch the side quests (Candy Royal, Chocolate box etc)
Re: Game crashes after I purchase
Hello @Tiler66 the game crashing or freezing is something that a lot of people are complaining about recently.
Until King finds the cause of the issue there isn't anything that a player that can do about the issue.
The thread below includes some links to the many people complaining about the game freezing and a response from this forum's Manager
Re: Game crashes after I purchase
Hello @Tiler66🤗 A Warm Welcome to the King Community!
I am sorry to hear that you have been experiencing recurrent issues in you game and losing purchased boosters due to that glitch! I am also sorry to hear that the situation was not resolved after your previous complaint🙃
Can you please tell me which device you are using to play the game? Also, when did the issue start?
Did you try to contact the Player Support team? If so, do you have a ticket number? I can escalate it to our Game Experts' team and see if they can assist you quicker?
Hope to hear from you🍭🍭
Game crashes after I purchase
this game keeps crashing at the most in opportune times. When using a booster. When I have just made a purchase and it wipes out the purchase boosters!!!
so frustrating especially when I lose money. I think it’s time to delete this account as I have had no responses to these errors.

