Best Of

Hi there, I'm sorry that events have disappeared from your game; all the events are still there in my game.

Unfortunately, we cannot check what happened in your game.

Please contact support directly from within your game:

• Tap on Settings (gear icon).
• Then tap on the question mark; this should open the help page in your game.
• Next, please go to the "Events & Challenges" section.
• Tap on "My specific event has simply disappeared."
• Scroll all the way down and tap the "Contact" button.

You will initially receive an automated reply, and you can then provide further explanations and add screenshots if needed.

I need my levels back

Hi there, I'm sorry that events have disappeared from your game; all the events are still there in my game.

Please try these standard troubleshooting steps:
Restart: Force close apps and restart your device.

Updates: Check that you have the latest game and device updates.

Memory: Keep at least 2GB free storage for smooth gameplay.
Connection: Use WiFi instead of cellular data.