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Re: Changing time
Dear Christine,
If autoset of a device inside the setting of Date and Time has been turned ON in the UK, the clock will change to 2am suddenly when the time reaches 1am on 29th March 2026. Right or wrong?
If a UK person goes to bed at 9:00pm and gets up at 7:00am daily, she has ten hours of sleeping everyday, but when she goes to bed at 9:00 pm on 28th March and gets up at 7:00am as usual on next day, the sleeping time has been shortened to nine hours. Right or wrong?
The Stage 4 will be started at 1:00pm on 26th March in the UK. If the countdown time has 4 days ( or the duration of this Stage is 96 hours), this means the time will be shortened by one hour after 2am 29th March. Unless the countdown timer has 4 days and 1 hour ( or 97 hours) at the counting starts. Right or wrong?
The time displayed in chocolate box and Weekly Race are following to King's time, so our devices move 1 hr faster would not alter them. The time displayed in Season Pass and Tournament event are following to our device time, so if we change our devices 1 hr faster by ourselves before the event has one hour left to closing, the Season Pass will close immediately and we cannot earn season pass points, same as tournament event. Right or wrong?
Re: Nominate a Candy Crush Saga Player for a Special Recognition 💛
That's very sweet of you, but this exercise is supposed to be about nominating people in your life who you know personally, such as a friend or relative.
Re: I need help retrieving my account
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Re: I need help retrieving my account
I have lost my email that I registered to my account
I need help retrieving my account
Hi , i need help I can’t retrieve my account iv had for more than 10 years. Iv changed phones more than 3 times in these 10 years but i was able to continue with it, i used facebook logins , But now now i cant and i dont think il start afresh. I need your help please
Re: level 10 308 & level 10 804 does not have any red or yellow pieces! Edited by CM: Reported & Fixed!
Hello, thank you for your help.
I have already contacted the chat bot in the Help Centre, but I have not received any response yet. I also contacted support by email, but I still haven’t received a reply.
I am playing on an iPhone 11.
My Player ID is: 1089795050.
Thank you very much for your assistance.
Re: Advertisement with ZERO options to exit
Thanks for getting in touch about Candy Crush Saga.
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Candy Crush All Stars: Advertisement for Google Gemini does NOT have a close option (no “X” anywhere).
Lost progress for gold bar challenge (21 levels for 1500 gold bars). Was currently at 14 levels and had 63 gold bars when I had to close App to clear this Ad. Same Ad has done this at least 5 (FIVE) times before.
Re: Changing time
As I have said @michimune the reason I advise people not to change their clocks is that it is something that has been said to cause the Event to go missing.
Unfortunately a lot of the old posts have been archived, so I can't point you in the right direction now.
Because it is something that we have spoken about over the years I will always advise people not to change their clocks during an Event.
Feel free to advise people otherwise if you like
Re: Changing time
Well, it's not happened to me since. It's not happening in All Stars. I think during the Winter Cup there were some glitches in the game that caused some players to lose the event which have since been fixed by King. There were other reports of this happening at the time.
The clocks go forward in Europe at 2am @michimune . This will NOT impact the time we have until the round finishes. I cannot follow your logic at all in this worry you have about European players losing one hour of play. It makes absolutely no sense. Every player starts playing at exactly the same real time and finishes the round at exactly the same real time. The time set on our devices or on our cuckoo clocks at home do not come into this. Why would anyone in Europe be disadvantaged?
However I think I do understand the point you are trying to put across but it is way too complicated and irrelevant to anyone. Of course anyone who chooses to NOT use the automatic time function of their devices would have to manually adjust the clock the next morning, in the same way that we adjust our cuckoo clocks the next morning after clocks go forward. It would be daft not to: We use our phones for all manner of other things than playing Candy Crush! If you had your phone set wrong when you get up on Monday morning the least of your worries would be that you might be kicked out of All Stars. You could be late for work or miss an important appointment!
You really are complicating matters unnecessarily here.

