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Hey @Daz . Hope you're doing well.

I had to remove the screenshot that contained your email address due to security reasons, but I've checked your account on our database in order to try and help you with this situation.

Could you please follow the steps below:

1) Restart the game, and, if needed, Google Play Games

In the taskbar notification area, right-click Google Play Games on PC. Click Exit. Reopen Google Play Games on PC. Open your game and ensure you are connected to your correct King account

2) Check for updates: Search for the game's name in the Google Play Games Store for the game's latest version available. Please update if needed/requested. Follow the on-screen instructions to finish the update.

If none of these work, you can try to:

1) Reinstall the game, and, if needed, Google Play on PC

2) Uninstall Google Play Games on PC through Windows “Apps & features,” then reinstall it. Restart your computer. Remember, be sure to try all of the these options.

Also, please be aware that any Boosters or Extra Lives stored in the game may be lost in the process of carrying out these steps, so it's worth trying to use them up before deleting and reinstalling the game. I hope this helps you, but if the issue remains let me know.