Best Of

Hello @stourscc and Welcome to this King Community!

We’re really sorry to hear that your boosters were lost because you reinstalled your Candy Crush Saga game. Unfortunately, we can’t restore items directly here in the Community but the Player Support team can help you out.

Please reach out to them through your game by tapping the gear icon ⚙️ → Account & Help → ? Help Center → Select the topic of your issue, scroll all the way down and select “Chat With Us.”

They’ll be able to check your account and provide assistance. Thanks again for your patience and for reporting this so quickly

just also wanted to add I’m having issues as well. It started yesterday, I feel like after the valentines issue. It shuts down any audio (Apple Music, Libby library app). It’s super frustrating!

Hi @almaitz 👋

First of all, thank you for taking the time to report this. We know background audio is a big part of how many players enjoy the game, so I completely understand why this has been frustrating.

I wanted to let you know that the issue has been reported and the team is actively working on it.

I don’t have an exact timeline to share just yet, but please know it’s definitely on the radar and being taken seriously.

Thanks again for adding your voice, it really does help. I’ll keep the thread updated as soon as I have more news 🙏

It's SO annoying. I just close out of the app when it pops up and come back. That's the only way to get rid of it if you want a workaround to still be able to play without that stupid thing

STOP FUCKIN' FORCED US TO PLAY CANDY ROYALE!!! GIVE US THE X OPTION TO CROSS IT OUT!!! YOU ENDED UP SPENDING MORE GOLD BARS TO PASS SUPER HARD LEVELS TO GET THE TOP TO EARN CANDY ROYALE REWARDS!! IT IS A RIPPED OFF!!!

Please remove CANDY ROYALE!