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I have the same problem. I've tried everything and can't fix it.

I am having the same issue and I'm on an iPhone. Every time I play Apple Music in the background and open the game, the music stops. This issue just started for me yesterday.

I’m also experiencing this problem while stuck on level 18367 and updated to iOS 26.

I’ve been playing Candy Crush Saga for years level 15541 and I’ve always listened to a SiriusXM radio while playing. As of today I can no longer listen to music and play the game as soon as I start the game SiriusXM turns off. As far as I can see the candy crush app updated today on my iPhone. I’ve tried it on other apps and it’s doing the same thing. I listen to radio station, and it still turns the radio station off when I start the game please advise.

why can’t I play videos while I play? This was not an issue until recently. What happened? I can’t cc play without videos.

Why can’t I listen to Spotify while I play?

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Background audio no longer plays when Candy Crush Saga opens, even with in-game audio OFF. This started after the recent update. iPhone music playlist or YouTube audio stops entirely.

I’m having the same problem!!!

Same. It’s only happening with Candy Crush Saga.