Pyramid Solitaire

jbayliff_1

omg! I’m so mad! I deleted the game because of the issues, downloaded it again, expecting to have no issues.. took me into the game! But NOT, where I left off.. I’ve been playing this game for a few years and was on a level in the 1500’s if not higher.. I’ve supported you, by purchasing coins, and now I’m back to level 1! WTH?

kiara_wael

https://community.king.com/en/blog/discussion/290143/pyramid-solitaire

Hi @jbayliff_1 . Welcome to our Community 🙎‍♀️

Please check this page

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

Blomper

Been playing Pyramid Solitaire for a few years and it suddenly refuses to load o my iPhone and this means that I have lost all my progress and money used to purchase extra items for the game

what is going on as I have not done anything strange

please help

Reeta Cooke aka Blomper

Diamond_Lim

https://community.king.com/en/blog/discussion/comment/688798#Comment_688798

Hello! @Blomper 👋

Welcome to Sweet King Community! 👑

Have you seen @kiara_wael the Superstar have answered to player to follow these steps of lost your progress problem on previous reply? 🤔

And you can click this link to read and follow troubleshooting steps of problem with your purchase on any device that I hope this helps. (This solve discussion by Community Team)

Have a nice and safety day! 😊