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Not connecting to WiFi
Level 1
I recently had to delete and reinstall the pyramid solitaire saga game and after I signed back in, it’s still not connecting to the WiFi. I know it’s not my WiFi, it is only this game. I also lost all my treasures I was earning after each game played. I also lost my gold bars. Why is this happening?
Comments
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Hello! @adestazio 👋
Welcome to Sweet King Community! 👑
Oh! No! Have you still cannot connect to Facebook on this game? 😢
Don't worry about this problem!
Please select your device that you are playing on this game, then you click on any device and read to follow these troubleshooting steps of Login Issue that I hope this helps (These discussions solved by Community Team.)
⚠️ Note ⚠️
If you follow uninstall and reinstall this game, you save your game's progress and gold bars are transferred but you have lost all of the boosters and your event will be reset or gone.
You can also check to read and follow these troubleshooting steps of Save your progress. (This solve discussion by Community Team.) (Any Device) 😉
So click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on this game! 😉
** If you have tried all of troubleshooting steps of this problem but it's not worked, please let me know and you can continue to comment on below here that I can help you again. **
Have a nice and safety day! 😊
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Welcome to Sweet King Community! 👑
How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊)
You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉
⚠️ NOTE ⚠️
If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.
By the way, mostly of players have asked this problem too.
Here is a link to help you learn your way around the community. Here is a guide to help you locate the different areas in the community! Here you'll find the game communities, you can get answers to the most frequent issues here, and here you can participate in competitions and win Gold Bars and more! 👈️
Have a nice and safety day! 😊
