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Can't Load Games Help

I havent been able to load my games for three days. I keep getting a big orange box that says they are "trying to fix an error try again". Does anyone have the same problem or know how to fix?

Comments

  • kiara_wael
    kiara_wael Posts: 157,760

    Hi @kksummers22 . Welcome to our Community 🌺

    Which device are you play on Mobile or Computer ?

  • I mostly play it on my PC and my laptop. Windows 10

  • Diamond_Lim
    Diamond_Lim Posts: 167,965

    Hello! @kksummers22 👋

    Welcome to Sweet King Community! 👑

    Don't worry! How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug as so many players have this problem. (I hope it's solved! 🤔) 

    You can click here (computer version) and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps you haven't this happens on any King's Game! 😉

    ⚠️ NOTE ⚠️

    If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset or gone.

    ** If you have tried all of troubleshooting steps of this problem but it's still not worked, please let me know and you can continue to comment on below here that I can help you again. **

    Have a nice and safety day! 😊

  • AbhinavSargar
    AbhinavSargar Posts: 3,726

    On Which Game ?

  • QueenB
    QueenB Posts: 15,493

    Welcome to the Community 🤗

    Which game to play and have you been able to solve the loading issues?

Hey! Would you like to give us your opinion?