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I lost my booster when I format my mobile

wait4ruchi
wait4ruchi Posts: 55

Level 3

I lost my all boosters.i had more than 1000 boosters...and now I have none of this

Comments

  • Carmel1919
    Carmel1919 Posts: 785

    That's because the boosters are stored on the device so u must use them on that device ...

  • Diamond_Lim
    Diamond_Lim Posts: 164,870

    Hello! @wait4ruchi 👋

    Welcome to Sweet King Community! 👑

    How about you must check "Why have I lost all my collected boosters" by Community Team. (Any King's Games) 

    Click this link to read it that I hope you can understand them! 

    ⚠️ So please attention when you have trouble to lose all of your boosters! ⚠️

    1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device

    2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved. 

    It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play

    By the way, their team cannot help you to add your saved boosters on any King's Game on King Community.

    We do not replace items that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here, so they can help you. 😊

    Don't worry! More features will help you to add your gold bars and boosters on any King's Game. 😊

    ** If you want to win gold bars on this game, you can click here to find out exciting general contests then you join to answer it and you can chance to win gold bars. 😊 **

    Have a nice and safety day! 😊

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