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Can’t connect facebook to my King account

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Comments

  • pearroseabi
    pearroseabi Posts: 14

    Level 2

    is there no way i can connect my facebook account?:/

  • Diamond_Lim
    Diamond_Lim Posts: 165,533
    edited June 2020

    I think yes (except you connected your another Facebook Account that I feel afraid you lose your progress) 😢

    And how about you click here to read and follow these steps that I hope this helps for you can see more friends here while receiving/sending your friends on any King's Game if you haven't tried these steps or turn on friends permission on King.Com (if you have followed steps of sync between Facebook and King.Com completed)! (This solve discussion by Community Team) 😉

    Don't worry! These features will help you to earn gold bars/boosters and stay tuned for more features or something news! Keep your eyes out! 😉

    You can click on Join King Games's Contests that you can chance to win gold bars on any King's Game if you are interested. 😊

  • pearroseabi
    pearroseabi Posts: 14

    Level 2

    I have disconnect my old facebook account from the game completely. I made my King account while my facebook account was disconnected so I don’t know why i can’t connect my current facebook account. I saw someone else with the same issue and a game expert was able to message them and help them connect their new facebook account. I cannot connect my current facebook account because i am not being given an option to, even when i follow to steps on my computer, it just says the sync has been done but i haven’t tried to connect my facebook account to my king account so i don’t know why it says this.

  • Diamond_Lim
    Diamond_Lim Posts: 165,533

    Thank you for your answering!

    So how about you can uninstall and reinstall any King's Game to solve this problem (but it causes lost your boosters) 😢, then you can connect with your old/current Facebook Account (NOTE: except you have followed these steps of them, you always connect to King.Com (not Facebook))

    Have a nice and safety day! 😊

  • pearroseabi
    pearroseabi Posts: 14

    Level 2

    whenever i try to log into the app with facebook it takes me back to level 1 so that won’t work

  • Diamond_Lim
    Diamond_Lim Posts: 165,533
    edited June 2020

    Sorry to hear! You should reconnect back to your current Facebook Account (King Account) to save your progress then you can continue to play next level. 😢

    Because you cannot be transferred to save your progress with any Facebook Accounts. (more than one Facebook Account (King Account)) and your current and new Facebook Account are DIFFERENT saving your progress (also different game ID) on any King's Games.

    So I hope you can understand to read it. 😊

    ** If you have any questions on this game, you can click here to ask a question about this game that they will help you faster on Candy Crush Support Community. 😊 **

    Have a nice and safety day! 😊

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