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Recent Crashes 2/21/26 - (Edited by CM: Reported to the Studio)!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone.
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🔔 Facebook Progress Showing as Level 1 - Under Investigation!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
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No option to buy extra moves or watch ads after level ends - (Edited by CM: Fixed!)
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
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🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
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❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
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Game keeps freezing!
every time I open the app and start a game, it freezes and I have to quit out and lose a life!
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Booster wheel not working
For the last 2 days, the Booster Wheel isn't working. I start the game and go to spin the booster wheel, but it just says "come back later for another spin", as if I've already spun it for that day. But I haven't been able to spin it for 2 days. That's never happened before. I need all the boosters I can get for these…
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Good
Very nice
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Game keeps glitching when you match 2 jellys
what is going on? Every time I match 2 jellies the game freezes and then closes. Lost all lives and extras now Please sort this out soon!
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I won the Pins event and got none of the prizes
not sure how you get technical health but I won the pin event today. It says I won but I got none of the prizes which is supposed to be 120 gold bars and various boosters. How do I get help to fix this? This is a large loss in the game!
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Can you please fix these bugs?
Hi! I really wish you to fix the latest bug. In the latest update, I lost the possibility to skip all the endless popups about mission progress, market offers etc. And also lost possibility to click on the next level to skip the waiting for my character to move to the new level. This is extremely frustrating. I lose around…
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Hand
what happened to the hand booster?
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Out of lives
I need some lives please help.i bridged my time now is counting till forever
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Help
stuck on the level 665 give me some gold bars so that I can get extra moves my ID is 16207527081
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Unable to play for over 10 days, tried different browsers
Other accounts on the same PC are OK. Tried Chrome incognito mode, able to play only or 1 level, back to monster issue. Looks like cache issue at King's end. Need help pl.
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Merge my Facebook games with email games
Merge my Facebook games with email games
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money
Do you earn money by playing candy crush saga?
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progress lost
My progress has been lost.
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progress lost
gamer 1076803888 Everything is fine, but my progress has been lost.
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Problem fir my account
I transferred the game to another phone, logged in with my account, which is synchronized with Facebook. Coins, friends, and achievements have been saved, but powerups and boosters have been reset.
