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🎬️ Video ads disappearing or not available
We've noticed some concerns about video ads disappearing or not being available in the game. We want to clarify that the video ad feature, like all ads and promotional features, is currently in a testing phase within the game. This means that while some players may receive Lives, others might get Boosters or other items…
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🚫 Chocolate Box Stuck/Can't Collect Rewards!
Hi everyone, We wanted to let you know that we are aware of the issues some of you are experiencing with the Chocolate Boxes getting stuck and not able to continue playing or accept your rewards! We’re actively working on a solution, but it may take some time to resolve completely. We understand how frustrating this can be…
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🚫 Under Investigation: Baker's Spoons not working
We’re currently experiencing an issue with the Baker's Spoons event, and some players have reported they cannot use their collected spoons. We’re sorry for any inconvenience caused. The good news is that the clever people in our studio are already hard at work on a fix. Sit tight, we’re doing our best to resolve the…
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🚨 Are you experiencing issues with the game? Check here before posting in Support!
Are you experiencing issues with the game? Look no further as these are the most common issues and most frequently asked questions in Candy Crush Saga. The two absolute most common questions here in Community are: I have lost my progress or all played levels? If you suddenly are back to level 1 or the game has been lost,…
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Pagamento
Não é a primeira vez que eu compro vidas e não é recarregado, acabei de comprar 10 barrinhas de ouro o valor saiu da minha conta e não foi debitado no jogo, da outra vez eu gastei 27,90 e de novo não foi debitado no jogo. Gostaria de um reembolso ou que debitassem no jogo o que foi pago para ter
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how do I access the game
how do I buy games or lives cant get access to it please help thanks Deb
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Anybody else having a problem getting lives?
Is anybody else having a problem getting their lives? I did everything. They asked me too when I complained about it and I’m still not getting any so I deleted my whole game lost everything I had and I’m still not getting them.
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Extra levels
Advertisment for extra levels missing. Does that disappear?
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I passed the levels and win the race but did not get my golds bars
I passed the levels and win the race but did not get my golds bars
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Why do non friends also appear in the weekly race as it is is supposed to be between friends only.
Why do non friends also appear in the weekly race as it is is supposed to be between friends only.
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I’m stuck on level 3798…. Help please !
help me with level 3798 please 🙏
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My money was deducted twice for 1 purchase
My money was deducted twice for 1 purchase
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New Events are not appearing
Since 2 3 days new events are not appearing in my game..
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In-App payments not working - Candy Crush
For the last week I have not been able to make any in-app payments on Candy Crush Saga. My server is working fine and I have emptied my cache but it just doesn't go through at all. It is a blank screen. Can you possibly help.