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Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Hi, I finished 23 tickets of the Yetis Draw out of 25 , still have 2 only to reach the big prize. But all tickets disspaeared on the board game and not appearing near the level number anymore. Where did they go ?
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
when I win a level it takes me to the Episode Race screen and you can't close out of this screen. On Android phone.
@QueenB I and others have reported an issue with yeti draw. When you log into the game yeti comes up and say start now. You press the start now and nothing happens the screen is frozen and will not let you go any further in the game no matter how many times you press start it will not go to the map. We are stuck on yeti. I…
I cannot get passed Yeti's Draw. Clicking start does nothing. I cannot continue playing the game. It's like it's frozen. Help!
clearing cache did not help
when I win a level it takes me to the Episode Race screen and you can't close out of this screen. No "X"
Please refund all the gold bars purchased during the knock out challenge March thru April. I continued to receive notifications that I was close to winning. It was a huge mistake and very deceiving. I must get refund for all purchases.
I Have a pending refund of 1st of October kindly assist.if it's impossible to refund kindly purchase the 10 bars of Gold.
not receiving any gold bars as rewards after stating I will receive from many levels
Can't win the 3510 level and i don't have coins also plz share how to win or pass the level without using coins
The ads for boosters are ruining my game by stopping my game mid progress by simply restarting the whole game wtf.
I have used up 20 lives ohh Gosh
Yeti Ticket start button does not work! Cannot get into Candy Crush Saga!
Foe several days i cannot access the in app store to make purchases. I have checked for updates, none availablw. I have closed and rwstaryed the game, still just gwt a spinning whhel. Internet connect ia good. 5g and wifi both dont work to get to the store.
hi I have a question for everyone I am currently in the third final knockout for Candy crush and I am a little concerned because it says you have to have a passport and it costs an extreme amount to get it expedited I was wondering if I have the passport on the way and I have proof of receipt will this be valid enough to…
How do I update my game?