Support

Help with your game and FAQ's

Support	Discussions	Comments	Latest Post
FAQ Last: Superstar guide to Candy Crush Saga BlockersDecember 7 1180	118	0	Superstar guide to Candy Crush Saga Blockers Elsa • December 7 in Superstar Guides

Support	Started By	Replies	Views	Most Recent
What is my User ID and where can I find it? Last: QueenB6809:02PM Question Announcement Closed by: QueenB	QueenB December 5	0	68	QueenB December 5
Why can't I send or receive lives from friends? Last: Cezdiamond2.4K449:02PM 1 2 3 Accepted Answer Announcement by: Elsa	Elsa November 12	44	2.4K	Cezdiamond December 4
iOS devices - Action is required on your device regarding our games Last: Cezdiamond38709:02PM Question Announcement Closed by: Cezdiamond	Cezdiamond November 22	0	387	Cezdiamond November 22
Is your game crashing on an Android device? Last: Cezdiamond23309:02PM Question Announcement Closed by: Cezdiamond	Cezdiamond November 22	0	233	Cezdiamond November 22
Where can I get my events? Last: Cezdiamond14709:02PM Question Announcement Closed by: Cezdiamond	Cezdiamond November 22	0	147	Cezdiamond November 22
Did something go wrong with your purchase? Last: Cezdiamond28109:02PM Question Announcement Closed by: Cezdiamond	Cezdiamond November 22	0	281	Cezdiamond November 22
Facebook Security Update Last: Marc_Shark15809:02PM Announcement Closed by: Marc_Shark	Marc_Shark October 2	0	158	Marc_Shark October 2
Have you lost your levels? A guide on how to keep your game saved Last: valerie282v835509:02PM Announcement Closed by: Jelly_Jenny	Jelly_Jenny May 10	0	355	valerie282v8 May 10
My level 504 only allows me 12 moves when its supposed to be 40 Last: firebombmarkus1819:02PM Answered by: gabbimont	gabbimont 4:41PM	1	18	firebombmarkus 4:49PM
Why can't I play with Magical planta? Last: Elsa1639:02PM by: System	System 10:20AM	3	16	Elsa 4:25PM
I have lost my Candy Crush Saga progress Last: Elsa1919:02PM Answered by: jameskelso	jameskelso 3:32PM	1	19	Elsa 4:18PM
CC Level 3782 "Nightmarishly Hard Level" Last: Elsa2119:02PM Answered by: Allyd25	Allyd25 December 9	1	21	Elsa 3:54PM
Problem Last: Elsa6839:02PM Answered by: pennyrudni	pennyrudni December 9	3	68	Elsa 3:53PM
Pinata question on level 3991 Last: Elsa3519:02PM Answered by: akerschen	akerschen December 9	1	35	Elsa 3:50PM
Payout Last: Elsa2319:02PM Answered by: chatty	chatty December 9	1	23	Elsa 3:45PM
Level 511 Last: Elsa2819:02PM Answered by: sassygrl12	sassygrl12 December 9	1	28	Elsa 3:44PM
I have three big problems in this game Last: Elsa3719:02PM Accepted Answer by: bvg1000	bvg1000 12:37AM	1	37	Elsa 3:18PM
Weekly race in candy crush Last: Elsa2819:02PM Answered by: PrettyPlease	PrettyPlease 1:19AM	1	28	Elsa 3:15PM
I ranked 1st place in the weekly race challenge but I did not win anything! Was there a prize to win Last: Elsa5739:02PM Accepted Answer by: im_felicia_ann	im_felicia_ann 12:51AM	3	57	Elsa 3:14PM
Candy Crush aborting loading Last: Elsa5879:02PM Accepted Answer by: Ruth_Woolven	Ruth_Woolven December 8	7	58	Elsa 3:01PM
Level 1870 Last: Elsa2049:02PM Answered by: callegrucci	callegrucci 4:08AM	4	20	Elsa 2:58PM
Level 2356 is supposed to have 45 moves but I only have 25! Impossible to complete Last: Elsa4449:02PM Answered by: UKTFK63	UKTFK63 4:07AM	4	44	Elsa 2:57PM
I am playing Candy Crush Saga & am now on level 844 and I have not been able to receive games sent Last: Elsa1519:02PM Answered by: harrison1	harrison1 8:56AM	1	15	Elsa 2:56PM
Candy Crush Saga 3986 Last: Elsa5339:02PM Answered by: ws67890	ws67890 December 9	3	53	Elsa 2:56PM
Prize Last: Elsa2749:02PM Answered by: localover	localover 3:33AM	4	27	Elsa 2:54PM
candy crush Last: TRICIA4955809:02PM Question by: TRICIA4955	TRICIA4955 2:53PM	0	8	TRICIA4955 2:53PM
I finding some levels too tricky Last: Elsa2539:02PM Accepted Answer by: SuperSweetCandy1	SuperSweetCandy1 8:16AM	3	25	Elsa 2:37PM
candy crush saga Last: Elsa2319:02PM Question by: TRICIA4955	TRICIA4955 12:46PM	1	23	Elsa 2:29PM