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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
I just won an episode race and paid extra to get double rewards but did not receive any gold bars
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
Candy Crush is a scam, a rip-off.
I'm on level 1326 and I didn't come across that blocker.
i had to reinstall Candy Crush and lost my progress. I don’t believe my Facebook and King accounts were synchronized. Tried playing a few new games as suggested and that didn’t work. Any way I can retrieve my levels?
I completed the episode race for level 20870. Sent 8 or more emails to support and I keep getting the automated reply but no actual contact that the issue is being researched. This is vwry frustrating. I have sent messages over 3 days and keep getting the automated reply.
I won first place in two episode races over the weekend in Candy crush.. I am still waiting for my 54 gold bars please at least some point let me know that you’ve received this email and are working on the problem. This is really not fair.
how do I pass 19,835 I’ve been stuck for days. Can anyone help me if you
I have emailed you several times. Haven’t been able to collect my gold bars from two episode races. I won on the weekend. I have not been able to recover the races as I play every day. My account number is ###########. Please look into it thank you.
I missed 100 hild bars for episide game 30 mins of colour bomb
Why have my rewards stopped and missing when i got a new laptop, how can i get them back . loggedvin through king as per previously?
I seem to keep hitting the same roadblock. Where I can’t pass a level for well over several weeks, even though I play repeatedly several times day. This is just really gotten ridiculous, especially when you can see that the candies don’t always do what they normally do. And you strategically make it so that it is…
Update by Community Manager QueenB: NEW: Good news, the issue has now been fixed and the missing events/features should be back in the game. Thanks so much to everyone who reported this and helped us confirm what was happening. If anything still looks missing or not back to normal on your side, please let me know here and…
Why if I am awarded i.e. 30 minutes of Lollipop Hammer, and don’t use it because I am away from the game it is gone when I return?
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