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Hi and Facebook Problems

MaDexter
MaDexter Posts: 1

Level 1

Hi,

I have joined up because I am having problems with all King Games on Facebook. They have just disappeared from my feed. When I do a manual search I get an error message when I find them saying "User has opted out." I know I haven't opted out so can't imagine what has gone wrong. It is pretty irritating as I have had to persist with loading problems over the last few months in BW3 but to lose all my games and progress, I can't express how frustrating that is. I am using Apple OS Catalina 10.15.5 with the latest version of Safari. I really don't want to use a mobile or play outside of FB if I don't have to. Can anyone help, please?

Comments

  • hazel3
    hazel3 Posts: 183

    umm you said what is wrong

  • hazel3
    hazel3 Posts: 183

    what happned

  • Diamond_Lim
    Diamond_Lim Posts: 168,219

    Welcome to Sweet King Community! 👑

    How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope it's solved! 🤔) 

    You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps! 😉

    Android

    iOS

    Kindle

    Windows mobile

    Computer

    ⚠️ NOTE ⚠️

    If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset or gone.

    ** If you have tried all of troubleshooting steps of this problem but it's still not worked, please let me know and you can continue to comment on below here that I can help you again. **

    And here is a link to help you learn your way around the community. Here is a guide to help you locate the different areas in the community! Here you'll find the game communities, you can get answers to the most frequent issues here, and here you can participate in competitions and win Gold Bars and more! 👈️ (if you are interested)

    Have a nice and safety day! 😊

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