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Game not working

vlmurphyvlmurphy Posts: 1 New Bee

Having trouble with Pet Rescue Saga. The game loads then it's black and nothing happens. This has been going on for a bout a week now

Comments

  • Diamond LimDiamond Lim Posts: 17,811 Game Expert

    Welcome to Sweet King Community! ๐Ÿ‘‘

    Do you mean you still cannot playing Pet Rescue Saga? ๐Ÿ˜ข

    Don't worry! How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope it's solved! ๐Ÿค”) 

    You can click here if you have playing any device ๐Ÿ‘‡and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps you can playing this game! ๐Ÿ˜‰

    Android

    iOS

    Kindle

    Windows mobile

    Computer

    โš ๏ธ NOTE โš ๏ธ

    If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset or gone.

    ** If you have tried all of troubleshooting steps of this problem but it's still not worked, please let me know and you can continue to comment on below here that I can help you again. **

    And here is a link to help you learn your way around the community. Here is a guide to help you locate the different areas in the community! Here you'll find the game communities, you can get answers to the most frequent issues here, and here you can participate in competitions and win Gold Bars and more! ๐Ÿ‘ˆ๏ธ (if you are interested)

    Have a nice and safety day! ๐Ÿ˜Š

    ๐Ÿ’Ž๐ŸŒŸ Hello! Everyone! I am Diamond Diaries Expert Player to help you to solve any levels and problems on Diamond Diaries Community. ๐ŸŒŸ๐Ÿ’Ž

    ๐Ÿ’Ž Don't know how to learn playing on Diamond Diaries Saga? Let's seeย my guidesย here ๐Ÿ’Ž

    โ“Need help on Diamond Diaries Saga?ย Ask a questionย on Supportโ“


    ๐Ÿ‘‘ Feel confused on King Community?ย Here is a guideย to help youย locate the different areas in the community ๐Ÿ‘‘

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  • tratelqalamtratelqalam Posts: 2,339 Legend

    Go to settings in the device and delete the game timed data and then run it

    Don't let your happiness depend on something you may lose ๐Ÿ’”

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