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Points and progress

seahorsy
seahorsy Posts: 3

Level 1

Hi to you all,

I recently joined because when the site was out of action for two plus days, I was trying to establish, once it started again, my progress. My game appeared but I was back to level one. I tried logging in to the King site, but my log in was denied, I did not exist. Pointless trying to get logged in through Facebook, I have never registered with them.

Yet I have a password, so how did I register ? I went on to the game and from the Wilbur page, I found a means of logging in via email. This was where my password was applicable. I duly logged in, and got my game back, my progress, everything. Such a relief. I thought that all my achievements had been lost for good, because I had not saved them by the King or Facebook connection. I am now registered through the King connection, but in case anyone else thinks they have lost their rating, maybe my experience will be of use. Good luck. xxx

Comments

  • Diamond_Lim
    Diamond_Lim Posts: 168,292

    Welcome to Sweet King Community! 👑

    Oh No! Have you lost your current level on any King's Game? 😢

    Don't worry! How about you can check to read and follow these troubleshooting steps of this problem. (This solve discussion by Community Team.) (Any Device) 😉

    So click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on any King's Game! 😉

    ** If you have followed these steps completed but it's not worked, please let me know and you can continue to comment on below here that I can see to help you again. **

    And here is a link to help you learn your way around the community. Here is a guide to help you locate the different areas in the community! Here you'll find the game communities, you can get answers to the most frequent issues here, and here you can participate in competitions and win Gold Bars and more! 👈️ (if you are interested)

    Have a nice and safety day! 😊

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124

    Hi @seahorsy and welcome to our Community!

    Which game are you playing?

    You lost your levels right?

    What device or platform do you play on? e.g. iPhone, Android, Windows 10 app.

    Check also this page with help with how to restore the game:


  • seahorsy
    seahorsy Posts: 3

    Level 1

    Thank you for your welcomes. I play Bubble Witch saga 3 and have managed to restore my scores. I wrote how I did it in case it would help someone else in the same position.

  • PrettyBubbles
    PrettyBubbles Posts: 27,621

    Hi @seahorsy I love BW3 too. Well done for figuring that out and thank you for sharing it. It will be useful information for others. Have you now made sure you have saved your game to avoid this in the future. 👍🙂

  • seahorsy
    seahorsy Posts: 3

    Level 1

    I hope so.

  • Noogy
    Noogy Posts: 1

    Level 1

    I got a new I pad. My pet rescue put me back on level 1. I lost all my progress points. I am. on level 2830. My progress points is 321330. Can you restore them to this I pad.

  • MollyMolls
    MollyMolls Posts: 985
    edited August 2020

    I keep trying to delete my ?s n it won't let me..so,please ignore..thank you 😘

  • Diamond_Lim
    Diamond_Lim Posts: 168,292

    Welcome to Sweet King Community! 👑

    Have you lost your current level on Pet Rescue Saga? 😢

    Don't worry! You can check to read and follow these troubleshooting steps of this problem. (This solve discussion by Community Team.) (Any Device) 😉

    So click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on any King's Game! 😉

    And here is a link to help you learn your way around the community. Here is a guide to help you locate the different areas in the community! Here you'll find the game communities, you can get answers to the most frequent issues here, and here you can participate in competitions and win Gold Bars and more! 👈️ (if you are interested)

    Have a nice and safety day! 😊

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