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no connection

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Mishka
Mishka Posts: 1 Newbie

I also have a problem with the connection, I miss out on the benefits.

When are you going to fix it?

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  • Diamond_Lim
    Diamond_Lim Posts: 150,937 Diamond Diaries Moderator
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    Welcome to Sweet King Community! 👑

    How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope it's solved! 🤔) 

    You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps! 😉

    Android

    iOS

    Kindle

    Windows mobile

    Computer

    ⚠️ NOTE ⚠️

    If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset or gone.

    ** If you have tried all of troubleshooting steps of this problem but it's still not worked, please let me know and you can continue to comment on below here that I can help you again. **

    And here is a link to help you learn your way around the community. Here is a guide to help you locate the different areas in the community! Here you'll find the game communities, you can get answers to the most frequent issues here, and here you can participate in competitions and win Gold Bars and more! 👈️ (if you are interested)

    Have a nice and safety day! 😊

  • tratelqalam
    tratelqalam Posts: 2,615 Level 5
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    Harrell exit from the game and log in again, often errors occur in the game, make sure that the phone is connected to the Internet because some of the enhancements work with the network make sure that the game is linked to your account and make sure that the game you have updated with the latest issue If the problem continues to appear, contact the technical support service

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