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candy crush photo

maryanna01
maryanna01 Posts: 2

Level 1

edited March 2021 in Discussions

why can i not change my photo on candy crush and soda crush .now i am very frustrated

Comments

  • kiara_wael
    kiara_wael Posts: 157,001

    Hi and Welcome to our Community

    This is for Pet Rescue Saga Forum but not to worry as it will be moved to the correct forum.

    Where device are you play ? If you play on Facebook go to Profile Picture and Changed. same as you play in King account .

  • wykoon
    wykoon Posts: 12,717

    Hello there @maryanna01 and good day to you.

    May I know whether you are playing the game via Facebook or King.com? If you play via Facebook and mobile, make sure you're properly connected to your profile. First, go to your Facebook app and ensure you're logged in. Since the app is synced with your FB profile, you may need to change your FB profile pic.

    However, if you are playing a game via King account/email,

    1. Open your Candy Crush Saga game, and tap on the icon of the cogwheel in the bottom left corner of the screen, then click on “Profile.” 

    2. Tap on the camera icon in the bottom right corner of the screen. This will take you to King.com

    3. When you arrive at the site, click on “Add Picture” to change your picture. 

    4. You can choose to take a photo, or to select one from your photo library.

    5. When you are ready, upload your photo by tapping “Add Picture” to begin the upload.

    6. When the photo is done uploading, go back to the game, close it, and open it again. Your picture should be updated! 

    Please let me know if the above helps.

    Thank you and have a great day!

  • _Elsa_
    _Elsa_ Posts: 37,297

    @wykoon I want to make you aware also that sometimes players ask how they can load their avatar from here to their game so I let them know that the community and the games are two separate things. FYI. But I think @maryanna01 might have been asking Facebook or King.

    Welcome to our community @maryanna01. There is a lot to see and many things to do in the community, so check out this guide to help you find your way around. If you have any questions, please don’t hesitate to ask. Tag one of us by using the @ symbol and then type out our name. You will see a box pop up so click on the correct name and your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification.

    Have a great day ahead!

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