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candy crush photo

maryanna01maryanna01 Posts: 1 Newbie
edited March 3 in Players' Corner

why can i not change my photo on candy crush and soda crush .now i am very frustrated


  • kiara_waelkiara_wael Posts: 38,303 Candy Moderator

    Hi and Welcome to our Community

    This is for Pet Rescue Saga Forum but not to worry as it will be moved to the correct forum.

    Where device are you play ? If you play on Facebook go to Profile Picture and Changed. same as you play in King account .

  • Hey! Would you like to give us your opinion?

  • wykoonwykoon Posts: 6,494 Community Hub Moderator

    Hello there @maryanna01 and good day to you.

    May I know whether you are playing the game via Facebook or King.com? If you play via Facebook and mobile, make sure you're properly connected to your profile. First, go to your Facebook app and ensure you're logged in. Since the app is synced with your FB profile, you may need to change your FB profile pic.

    However, if you are playing a game via King account/email,

    1. Open your Candy Crush Saga game, and tap on the icon of the cogwheel in the bottom left corner of the screen, then click on โ€œProfile.โ€ย 

    2. Tap on the camera icon in the bottom right corner of the screen. This will take you to King.com

    3. When you arrive at the site, click on โ€œAdd Pictureโ€ to change your picture.ย 

    4. You can choose to take a photo, or to select one from your photo library.

    5. When you are ready, upload your photo by tapping โ€œAdd Pictureโ€ to begin the upload.

    6. When the photo is done uploading, go back to the game, close it, and open it again. Your picture should be updated!ย 

    Please let me know if the above helps.

    Thank you and have a great day!

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  • ElsaElsa Posts: 32,021 Community Hub Moderator

    @wykoon I want to make you aware also that sometimes players ask how they can load their avatar from here to their game so I let them know that the community and the games are two separate things. FYI. But I think @maryanna01 might have been asking Facebook or King.

    Welcome to our community @maryanna01. There is a lot to see and many things to do in the community, so check out this guide to help you find your way around.ย If you have any questions, please donโ€™t hesitate to ask.ย Tag one of us by using the @ symbol and then type out our name.ย You will see a box pop up so click on the correct name and your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification.

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