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It is keep on saying that I have no Internet when I do

Mommabear1269 Posts: 63 Pro Player 👑

Is anyone else having an issue with the game keep on saying that you don’t have Internet when you are connected?


  • wykoon
    wykoon Posts: 12,642 Community Hub Moderator

    Hello there and welcome to our Community,

    I think you are referring to the message below.

    As quoted by our Community Manager

    This error message appears of several reasons and is very complex so we have no general fix for this I'm afraid.

    If you still get this message when connecting to your Facebook or King account, please email Player Support so they can check what the issue is in your game specifically and help you with a fix.

    To send an email, please tap the Settings in the game and then the '?' to get to the Help Center where you can contact Player Support from.

    If that doesn't work, please use the form here to send an email.

    Please let us know if you still need help with other issue that you are facing or any questions about the Community.

    Have a good day.


  • Mommabear1269
    Mommabear1269 Posts: 63 Pro Player 👑

    Awesome, thank you so much!! ☺️

  • Diamond_Lim
    Diamond_Lim Posts: 131,662 Diamond Diaries Moderator

    You are welcome and Welcome to Sweet King Community! ♥️😊

    If you wanna to ask Game Question, please ask on Correct Game Area. Here is this link (Excel Spreadsheet) to find your game and then the support area :

    Excel Spreadsheet (All of King's Game Community Lists such as Support, Discussion, Contests, Ideas, Videos, etc.)

    Whilst you are here, you click on spoiler warning button here then read full definition about Guide (Help you find your way around King Community), Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.) and More Topics 👇😊

    You can check out this guide as it will help you find your way around King Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.

    Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.)

    You can also check Want to subscribe on Tagging List of King's Games and More Topics as received your tags on your notifications when contests and more exciting threads released if you want to subscribe. And also check Let's help to create/vote amazing ideas on CCS, CCSS, CCJS, CCFS, FHS and COTR as we need help to create another new ideas and vote active amazing ideas that we hope these ideas implemented. 😊

    If you have any questions, please ask any one of the Game Moderators or Hub Moderator @wykoon. To tag them, click the @ symbol and then type out our name. A drop box will appear, click on the correct name your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification.

    Have a nice and safety day! ❤️😊

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