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Game is not opening

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Ellie_girl
Ellie_girl Posts: 2 Newbie
edited November 2022 in Discussions

I cannot play my game i did everything like restart my phone but still my game is not opening ... what would i need do please help ...

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  • Lola_Pop
    Lola_Pop Posts: 12,032 Community Manager
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    Hello @Ellie_girl !

    I'm afraid your question got a bit lost- I've moved it to the Players' Corner and I'm sure our fantastic Mod @wykoon will help you out now 😊

    Please accept my apologies for the delay, and I hope to see you around the forum!

  • Diamond_Lim
    Diamond_Lim Posts: 153,288 Diamond Diaries Moderator
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    Welcome to Sweet King Community! 👑

    Which King's game are you asking this problem? 🤔

    Try following these troubleshooting steps of Crashing/Freezing issue/bug here (any device) that I hope nothing this happens. 😊

    I think uninstall and then reinstall steps then must allow the confirmation message to show for the software to register it is the best solve problem that I hope nothing this happens too.

    ⚠️ NOTE ⚠️

    If you want to try uninstall and reinstall steps, you have your gold bars and level progress are saved/transfered but all of the boosters and inventory lives are lost and some events will be reset or gone when you save your progress completed with your Facebook or Kingdom Account connected.

    Find most common issues and FAQ:s in Support Area here and in Help Center here!

    And please select your game area here then click on Support Area and finally you ask a question about game then waiting for their answer and help you faster and better. 😉

    Have a nice and safety day! ❤️😊

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