Lives

KimBickett

As I reached a certain game number it keeps saying Oops it’s not you it’s us, cannot send my Teammates lives or receive any.

KimBickett

Not to Happy

Diamond_Lim

https://community.king.com/en/blog/discussion/388512/lives

Welcome to Sweet King Community! 👑

Oh Dear! Which King's game are you asking this problem first? 🤔

And please select your game area here then click on Support Area and finally you ask a question about game then waiting for their answer and help you faster and better. 😉

Have a nice and safety day! ❤️😊

wykoon

https://community.king.com/en/blog/discussion/388512/lives

Hi Kim,

I understand how you feel. Please try the following standard troubleshooting steps.

1. Check your internet connection. Disconnect and Reconnect again.
2. Check for new updates of the game through the app stores. If the game is up to date go to step 3.
3. Clear the game cache. DO NOT attempt to uninstall your game or clear data. This will erase all your game progress and boosters that you've saved up.
4. Restart your device and go back to the game as usual. Play a level and see if some of the basic features such as sending/receiving lives are back to normal.
5. If all fails, Read this article to get some insights Why can’t I play King games on iOS 9 and Android 4 anymore?

Please let us know if you still have the same issues with your game and we will try to help you further.

Thank you and have a pleasant weekend.