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Stuck at passed level and not moving to next

miao419
miao419 Posts: 12

Level 2

Hi. I've passed level 825 for 10 times and seems luke the witch is not moving to level 826. Can anyonehelp me please?

Comments

  • Diamond_Lim
    Diamond_Lim Posts: 165,229

    Welcome to Sweet King Community! 👑

    Some levels can be tough to tackle and after all your hard work, the last thing you want is to have to do it all over again! But don't worry, this can easily be avoided.

    Please note that the game only recognizes your completion of a level at the very end of the achievement. You should see a final 'confirmation message' to recognize you've completed the level and you must allow the confirmation message to show for the software to register it. 

    This also ensures that our server (which stores your player progression) can see it too. Then you can play on another device, a new handset or you can uninstall and reinstall the game, and you'll never have to play the same level twice.

    If, for any reason, you switch applications or close the game before the completion confirmation displays, this can prevent your progress from being saved. You must allow the 'completion message' to show, to avoid this.

    When in doubt, go back to the map screen or open the next level to make sure your hard work has been recognized and logged. No more painful deja vu!

    Find most common issues and FAQ:s in Support Area here and in Help Center here!

    And please select your game area here then click on Support Area and finally you ask a question about game then waiting for their answer and help you faster and better. 😉

    Have a nice and safety day! ❤️😊

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