🌐 Accessibility features: How are these new features helping you play? - Join HERE and a chance to Win Gold Bars
Why is there no extra moves anymore when you watch a ad
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Welcome to Sweet King Community! 👑
The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
Also check wykoon the Community Hub Moderator suggested another answer here.
Find most common issues and FAQ:s in Support Area here and in Help Center here!
And please select your game area here then click on Support Area and finally you ask a question about game then waiting for their answer and help you faster and better. 😉
Have a nice and safety day! ❤️😊
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Hello there,
The reason you're not getting the reward after watching the ad may be due to closing of ad before the timer completed or accidentally clicking on the wrong "x" that brought you to a different browser causing you to exit the game unintentionally.
I'm sharing based on my personal experiences. When that happens to me, I'll wait for the as timer to complete before clicking the "x" button and look out for a secondary timer of the ad that is running behind the actual one.
Let me know if you need clarification on the above.
Cheers
