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Ads missing for extra lives or moves

candycane09
candycane09 Posts: 1

Level 1

edited January 2023 in Discussions

why have my ads disappeared for extra lives or moves ? Anyone else have that problem?

Comments

  • Diamond_Lim
    Diamond_Lim Posts: 165,309

    Welcome to Sweet King Community! 👑

    The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.

    This also means that the video ad feature will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.

    Also check wykoon the Community Hub Moderator suggested another answer here.

    Find most common issues and FAQ:s in Support Area here and in Help Center here!

    And please select your game area here then click on Support Area and finally you ask a question about game then waiting for their answer and help you faster and better. 😉

    Have a nice and safety day! ❤️😊

  • Rchillon333
    Rchillon333 Posts: 9

    Level 2

    I made ONE purchase and since then, I can no longer use video ads to receive extra lives or boosters to pass levels :( please restore the ad option to my account!

  • Diamond_Lim
    Diamond_Lim Posts: 165,309

    Welcome to Sweet King Community! 👑

    The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.

    This also means that the video ad feature will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.

    Also check wykoon the Community Hub Moderator suggested another answer here.

    Find most common issues and FAQ:s in Support Area here and in Help Center here!

    And please select your game area here then click on Support Area and finally you ask a question about game then waiting for their answer and help you faster and better. 😉

    Have a nice and safety day! ❤️😊

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