Sign Up!

Game "shaking" and frozen.

Dzyre
Dzyre Posts: 1 Newbie

My games lately have been "crashing" does some sort of flickering and can't get out of it.

I've lost lots of gold with this happening. After crashing then I get to have to start a fresh run for the gold bars.

I did mention this a while ago when I lost my gold.

Please get this fixed, I think that it is more frusting and stressful playing and no longer a game to destress

Comments

  • Diamond_Lim
    Diamond_Lim Posts: 162,213 Diamond Diaries Moderator

    Welcome to Sweet King Community! 👑

    How about you follow these troubleshooting steps of Crashing/Freezing issue/bug here (any device) that I hope nothing this happens again. 😊

    ⚠️ NOTE ⚠️

    If you want to try uninstall and reinstall steps, you have your gold bars and level progress are saved/transfered but all of the boosters and inventory lives are lost and some events will be reset or gone when you save your progress completed with your Facebook or Kingdom Account connected.

    And very sorry to hear about you lost your Gold Bars as the game crashed. 😢

    Please report this to their Player Support team here and then ask and send your Game ID (How to find your Game ID), so I hope they can contact and help you soon. 😊

    Find most common issues and FAQ:s in Support Area here and in Help Center here!

    And please select your game area here then click on Support Area and finally you ask a question about game then waiting for their answer and help you faster and better. 😉

    Have a nice and safety day! ❤️😊

Hey! Would you like to give us your opinion?