Ongoing: I cannot contact Player Support from outside my game
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CommunityTeam
Posts: 1,997 System
in Support
Hello dear Community,
There’s an ongoing problem with the contact form you can find in the forum and in other websites to contact our Player Support team.
But don’t worry, we’re on it! We’ll do everything we can to fix the issue quickly, so you can use the form if you need to contact the team.
For now, you can contact us from your game if you use a mobile device.
Thank you for your patience, we hope to have the problem fixed soon!
Comments
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Hi again!
This issue has been solved now 😊, and you can use the contact form in the Community and on other websites again, if needed. However, if you're playing from a mobile device (phone or tablet), it's always best to contact Player Support from within the game.
Thanks a lot for your patience!