Sign Up!

New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Got a new phone

JabbeyX
JabbeyX Posts: 1

Level 1

Got a new phone and lost all my candies,jelly fish etc. I still have my gold but does anyone know how I can get them back. When the candy crush updated it didn’t bring that with and I have a lot. Anyone knows how?

Comments

  • PrettyBubbles
    PrettyBubbles Posts: 27,611

    Hi my friend welcome to the hub community

    Yes unfortunately any boosters will not transfer over as they are saved to your device and not your game

    You could if its possible continue on your old device until you have used them

    However if you had purchased any of them then please select the contact us tab at the bottom of this page and explain to our customer services they can check your account and reimburse you 💓

Hey! Would you like to give us your opinion?