Sign Up!

 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Issues in the audio of your game? You can report them here!

🌻 New here? Sign up to participate HERE!

🌷 Read our House Rules HERE!

Dear Candy Crusher,

If you're experiencing any issue in the game that is related to audio:

  • not hearing the music even if it's on (both on the device- volume up- and the game)
  • any kind of strange noises

This is the place to report it!

Please let us know which device you're playing on (Android/Apple/on PC through Facebook, Win10, King.com) and your app version.


👉️ Remember, if your comment is among the most helpful ones, you may receive our King Audio Feedback badge!

«13

Comments

  • Makapuu
    Makapuu Posts: 1

    Level 1

    the exploding candies in ccs are not exploding anymore! they just go pffft! please restore the explosions!

  • arminahd
    arminahd Posts: 99

    Level 3

    Hello

    i really dont like the new candy crush map music

    im really hate that

    Please reset the map music to its original state

  • idonthavename
    idonthavename Posts: 1

    Level 1

    I agree with you and I want you to recover the old map song

  • Diamond_Lim
    Diamond_Lim Posts: 167,286

    Hello there! @Makapuu, @arminahd and @idonthavename 👋

    Welcome to Sweet King Community! 👑

    Thank you for your feedback and playing Candy Crush Saga. ❤️😊

    You can check out find more Candy Crush Community. (Support, Discussion, Contests, Ideas, Videos, etc.) 😉

    Whilst you are here, you click on spoiler warning button here then read full definition about Guide (Help you find your way around King Community), Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.) and More Topics 👇😊

    You can check out this guide as it will help you find your way around King Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.


    Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.)


    You can also check Want to subscribe on Tagging List of King's Games and More Topics as received your tags on your notifications when contests and more exciting threads released if you want to subscribe. And also check Let's help to create/vote amazing ideas on CCS, CCSS, CCJS, CCFS, FHS and COTR as we need help to create another new ideas and vote active amazing ideas that we hope these ideas implemented. 😊

    Have a nice and safety day! 😊

  • VasanthanDilakshan
    VasanthanDilakshan Posts: 8

    Level 2

    Actually Jelly levels music has some strange sounds... it is better if you make the music much smoother than it prevails😶

  • VasanthanDilakshan
    VasanthanDilakshan Posts: 8

    Level 2

    Awesome 😎

  • VasanthanDilakshan
    VasanthanDilakshan Posts: 8

    Level 2

    Nice ❤️

  • Hey there!☺️ Thanks for your feedback, would you be able to give us a bit more details about the strange sounds you've experienced? Appreciate your help!🌞

  • Hey there!🤗 We would like to look into this, any more details on the strange sounds would be a massive help for us in order to sort it. Thank you!!!😍

  • Diamond_Lim
    Diamond_Lim Posts: 167,286

    Hello there! @VasanthanDilakshan 👋

    Welcome to Sweet King Community! 👑

    Thank you for your feedback and playing Candy Crush Saga. ❤️😊

    You can check out find more Candy Crush Community. (Support, Discussion, Contests, Ideas, Videos, etc.) 😉

    Whilst you are here, you click on spoiler warning button here then read full definition about Guide (Help you find your way around King Community), Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.) and More Topics 👇😊

    You can check out this guide as it will help you find your way around King Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.


    Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.)


    You can also check Want to subscribe on Tagging List of King's Games and More Topics as received your tags on your notifications when contests and more exciting threads released if you want to subscribe. And also check Let's help to create/vote amazing ideas on CCS, CCSS, CCJS, CCFS, FHS and COTR as we need help to create another new ideas and vote active amazing ideas that we hope these ideas implemented. 😊

    Have a nice and safety day! 😊

Hey! Would you like to give us your opinion?