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Help Center - Give us your feedback!

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Comments

  • swabby
    swabby Posts: 80

    Level 3

    @Minatozaki I have only needed the help center twice, and it was a little hard to find the right person for one of them, all my stuff disappeared, and the other was a level that was unwinnable. Unlike most cases in life CCSS help center is actually helpful and responsive. I didn't think I had anything to whine about other than the occasional player that camps out on the last square on my Luigi row and it is usually something very ez, 3 stars, 2 levels etc., and they go away and I have to start another row. Not much CCSS can do with that but I do need to check in with the HC, I have to log in twice every day, the 1st time it opens to a 'generic' screen, no soda sea, no team events, race, Luigi's. You can play but it doesn't count towards the extra stuff or even the daily streak. It is just a little annoying, close and log back in and all is good. I think CCSS is 1000x better than CCS, game play and the help centers!

  • sneeblems
    sneeblems Posts: 2

    Level 1

    I am having the same issue on this level. I've submitted a ticket via email but hope they fix it soon.

  • annabella_15
    annabella_15 Posts: 3

    Level 1

    I came to post same issue. No way for cherry to fall. Missing connection. No response from customer service yet.


  • Queen_5_
    Queen_5_ Posts: 7

    Level 2

    Error 1397 I can't find keys can anyone solve this issue

  • deeavalos24
    deeavalos24 Posts: 1

    Level 1

    I’m on that level right now and I’m having that same issue I’ve wasted 10 dollars just playing this level please someone fix it

  • Phillygrl
    Phillygrl Posts: 67

    Level 3

    What is going on with this game? candy crush saga Always taking things that help away. I cannot spend my Google play points on this game anymore! It is not available anymore! Now we don't have the team 5 anymore! I am just about done with this! I won't keep pumping money into this without any reward!! And if you want to enjoy this game, that's what you have to do. Stop taking away our rewards!

  • Diamond_Lim
    Diamond_Lim Posts: 167,021

    Hello there! @hclouse77 @jennaa_459 @sneeblems @annabella_15 @Queen_5_ @deeavalos24 👋

    Welcome to Sweet King Community! 👑

    These levels have been reported to Community Team. Let them check these levels first then these levels will be fixed soon. Please be patience and thanks for your feedback. 😊

    If you want to ask this game question, please ask on Candy Crush Support Community (Correct Area) next time. Thanks! 😉

    Help Center - Give us your feedback here! 😉

    Have a nice and safety day! ❤️😊

  • Terri_1
    Terri_1 Posts: 2,482
    edited September 2022

    Since you when want my feed back will here it is what is going on wifi ccjs why does it keep starting back at the very beginng I have never had any problems until these Lady few months

  • AkumaXX
    AkumaXX Posts: 483

    If you want some CCFS glitches, here is one.

    In level 4594, area 2, Misty and Bubblegum Troll will only add one special candy if they enter this area with ability ready to fire. Misty will only add one correctly if it was color bomb or coloring candy, but this is not the case.

Hey! Would you like to give us your opinion?