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Advertise problem

PRAMI01
PRAMI01 Posts: 1

Level 1

Not showing advertisement in my profile. So I am suffer to problems cross levels. Please help 🙏

Comments

  • Diamond_Lim
    Diamond_Lim Posts: 165,520

    Welcome to Sweet King Community! 👑

    The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.

    This also means that the video ad feature will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.

    Also check wykoon the Community Hub Moderator suggested another answer here.

    Find most common issues and FAQ:s in Support Area here and in Help Center here!

    And please select your game area here then click on Support Area and finally you ask a question about game then waiting for their answer and help you faster and better. 😉

    Have a nice and safety day! ❤️😊

  • medicsjs
    medicsjs Posts: 2

    Level 1

    edited December 2022

    Ads black out my screen and i have to exit app and start over again.

  • Diamond_Lim
    Diamond_Lim Posts: 165,520

    Welcome to Sweet King Community! 👑

    The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.

    This also means that the video ad feature will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.

    Also check wykoon the Community Hub Moderator suggested another answer here.

    Find most common issues and FAQ:s in Support Area here and in Help Center here!

    And please select your game area here then click on Support Area and finally you ask a question about game then waiting for their answer and help you faster and better. 😉

    Have a nice and safety day! ❤️😊

  • missvtc
    missvtc Posts: 4

    Level 1

    Not showing advertisement in my profile. So I am suffer to problems cross levels. Please help me 😭🙏🏻

  • Diamond_Lim
    Diamond_Lim Posts: 165,520

    Welcome to Sweet King Community! 👑

    The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.

    This also means that the video ad feature will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.

    Find most common issues and FAQ:s in Support Area here and in Help Center here!

    And please select your game area here then click on Support Area and finally you ask a question about game then waiting for their answer and help you faster and better. 😉

    Have a nice and safety day! ❤️😊

  • jmutch
    jmutch Posts: 8

    Level 2

    This is not fair! Some players are doing 50, 60, 70 levels while some of us...are doing 10 levels. Gets me so frustrated..,,,my husband, my brother, my sister-in-law all have ads features while I do not. It has been going on for more than one year. Please make all players have the same bonus

  • PrettyBubbles
    PrettyBubbles Posts: 26,655

    Hi all additions and events are not rolled out to everyone at the same time

    Please always make sure you game is kept up to date and you keep the game app cache clear Also its a good idea to log out occasionally and leave your device off for a moment or two and hopefully you will eventually see the adds 💓

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