New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
I need help
Level 1
My facebook account got stolen and now i lost all of my progress in candy crush saga and candy crush friends saga.
I've got proof that its my facebook account.
As an example when i change my instagram account profile picture than my facebook profile pic changes as well. May anyone help me? 😥
Comments
-
Hi Welcome Sorry to hear that
Unfortunately if your account has got stolen you would have start afresh
You can re download the games on your device and select the option to play via a king account
You can then select the contact us tab at the bottom of this page and explain to our customer services and ask if they will manual restore your levels for you they are usually very helpful with this request
Let me know how you get on 💓
1 -
Have you tried reporting to Facebook that your account was hacked and you have proof that you are the owner of the account? Maybe you can go through Instagram to get help if they're linked.... I am not sure how Instagram works
0 -
I've tried but there is no way of contacting them.
My facebook account had no e-mail
I used to use my phone number.
So it just changed
0 -
Please try my suggestions that I left you above and you will soon be back playing your games 💓
1 -
I would go report it because that's theft
0 -
hi yes I have left the information above 💓
0 -
Facebook won't help you retrieve your information
0 -
The badges I win only go to my profile from CCSS I play the other games to but they don't show up. I have done the requirements to earn them but I haven't received them.
0 -
Hi sorry to hear that you will need to raise this in the specific games threads that you didn't receive your badges from so as it can be looked into 💓
0
