I can't play on Facebook - November 8, 2023
Update: This issue is now solved. Happy playing!
Hello, players!
We’ve recently become aware of an issue that is preventing players from playing and purchasing items on Facebook.
We’re sorry for any inconvenience caused, we know these types of issues are frustrating. However, we want you to know that our team is on it and working hard to fix the problem as quickly as possible. So please bear with us. We hope to have a solution soon.
Thank you for your patience and understanding!
Comments
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I reported that a month ago and was told to provide screenshots of purchases that I never received...and then instructed me to uninstall and reinstall...however, failed to tell me I'd lose all my boosters that I paid for and worked hard to build up. Now you're going to do something about it...unbelievable!!
@Ibnana is disappointed 😞
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Well, my whole FBaccount is not availeble any more, cause I didnt want to pay not to let my information to go public for advertise😡 . Now I dont know what to do cause it was like "a thunder strike" and after that I lost my account 🤬and I didnt get a chance to make that "king"-account for saving my progress in my games. (CC, CCj, and CCs) .I have played those games for several years, all my hard work is now vanished! I'm really not a "newbie", not at all! Its very very frustrating!!Please tell me there is someway to fix it!
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@ouragan22 - Sorry for your reply because we can only use English Language that we can understand and help you on King Community. Don't worry! You make sure use Google Translate to translate English Language and repost your discussion and comments with using English Language on next time. You can also read the House Rules here as it's very important to be read about King Community! Thank you for your understanding! 😊
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Hello there! Players! 👋
They’ve recently become aware of an issue that is preventing players from playing and purchasing items on Facebook.
Very sorry for any inconvenience caused, we know these types of issues are frustrating. However, they want you to know that their team is on it and working hard to fix the problem as quickly as possible. So please bear with them and they hope to have a solution soon.
Thank you for your patience and understanding! 🙏
Find most common issues and FAQ:s in Support Area here and in Help Center here!
And please select your game area here then click on Support Area and finally you ask a question about game then waiting for their answer and help you faster and better. 😉
Have a nice and safety day! ❤️😊
