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Missing boosters

mpamela21
mpamela21 Posts: 13

Level 2

Hi!

I was playing BWS on Facebook but when I reached episode 71 I had to install the game on my PC to continue playing. When I started it, all of my boosters had disappeared and I'd like to know if I could get them back.

Thanks in advance.

Comments

  • kiara_wael
    kiara_wael Posts: 157,515
    edited April 2020

    Hi @mpamela21 . Welcome to our Community 🙎

    Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.

    It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.

    Please read links bellow about lose booster if you play on Mobile .


  • mpamela21
    mpamela21 Posts: 13

    Level 2

    Well, I'm playing in the same device and linked the app with FB, so I thought everything should have been there.

  • Diamond_Lim
    Diamond_Lim Posts: 167,579

    Hello! @mpamela21 👋

    Welcome to Sweet King Community! 👑

    How about you must check "Why have I lost all my collected boosters" by Community Team. (Any King's Games) 

    Click this link to read it that I hope you can understand them! 

    ⚠️ So please attention when you have trouble to lose all of your boosters! ⚠️

    1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device

    2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved. 

    It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play

    (And just like @kiara_wael the Superstar said to answer you on previous reply)

    Have a nice and safety day! 😊

  • mpamela21
    mpamela21 Posts: 13

    Level 2

    Ok, thank you all for your answers and explanations.

    Have a nice day too :)

  • Diamond_Lim
    Diamond_Lim Posts: 167,579

    You are welcome and have a nice day too! @mpamela21 😊

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