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NFS29
NFS29 Posts: 12 Level 2

I give a restart to my phone and I reinstall my game so I try login again with my email and is say to me that the email is not recognised so i loose the game i don't to start again this is not funny!

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  • Diamond_Lim
    Diamond_Lim Posts: 155,065 Diamond Diaries Moderator
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    Hello! @NFS29 👋

    Welcome to Sweet King Community! 👑

    How about you click here to see the Superstar answers to players to similar your problem that I hope you can understand to read it. 😊

    And here is a link to help you learn your way around the community. Let's learn more about the King community! Here you'll find the game communities, you can get answers to the most frequent issues here, and here you can participate in competitions and win Gold Bars and more! 👈️

    Have a nice and safety day! 😊

  • NFS29
    NFS29 Posts: 12 Level 2
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    I've try the kind does not recognise my email i didn't forget my password this the main issue, can I have your help please thank you!

  • NFS29
    NFS29 Posts: 12 Level 2
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    the king does not recognise my email!!!

  • NFS29
    NFS29 Posts: 12 Level 2
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    Hello again the same problem I've been change my phone and my game start from 1 level and I loose all my level I been reached up like 1300 levels almost this is so annoying ,may I get your help please thank you 😊

  • Diamond_Lim
    Diamond_Lim Posts: 155,065 Diamond Diaries Moderator
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    Hello again! @NFS29 👋

    Don't worry! You can check to read and follow these troubleshooting steps of this problem. (This solve discussion by Community Team.) (Any Device) 😉

    So click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on your game! 😉

    If it's still not worked, you can click on "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.

    In the absence of our Community Hub Game Moderators @Elsa and @wykoon, we would like to help you navigate around this Community. Thus, please check out this guide as it will help you find your way around. If you have any questions, please don’t hesitate to ask. 

    Tag one of the Game Moderators by using the @ symbol and then type out our name. You will see a box pop up so click on the correct name and your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification.

    Also join on General Contests :

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    Have a nice and safety day! 😊

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