Ace94

Level 3

Thank you @Princess_Jessica , as soon as I get my progress restored I’ll definitely take part in the contests. PS. The monklings with the blue caps and snowballs in the signature are really cute.

Hi Peggy Thank you for taking the time to explain and all the help. You’re absolutely right , The only hope is to change the internet provider. I’ll try that ASAP. Take care and have a wonderful day

Hi Peggy , thanks for your reply. I searched all the possible places where I thought the ID number could be but couldn’t find it. Could you guide me where to look.

Thank you @Princess_Jessica , I also feel connection quality is the culprit. It’s originally slow in the country to begin with and to top it all up I have to use a vpn for the game that reduces the speed even more. XOXO

Greetings to @Princess_Jessica & @Spinnifix , I updated my iPad and checked the storage but the problem still exists. Below I’m attaching some images that may help to conclude and resolve the issue. I had reached level 7300, If I could somehow login to my account and restore the progress. Btw I have the game on my iPhone…

Thank you @Spinnifix and @Princess_Jessica for your quick reply, help & support , the game is up to date but I’ll check the device and space. I hope the technical team can resolve the issues in the Jelly saga soon.

@LadyRaffie Greetings to all , this is the second time my gold bars are disappearing, 40 gold bars have been deducted 2 days back. I had 135 , now I have 95. Since the last time this problem occurred and fellow members suggested it may be because of a technical issue regarding the “tap to continue” button in the mastery…

@Lady_Sarina ,@NamTruong2001 , @NikolaosProdromidis , @lokeshk Greetings to all , this is the second time my gold bars are disappearing, 40 gold bars have been deducted 2 days back. I had 135 , now I have 95. Since the last time this problem occurred and fellow members suggested it may be because of a technical issue…

for kind observation of @Lady_Sarina , @LadyRaffie and the community. please consider 1 game out of 3 consecutive games to be purely skill oriented. When special candies are showered constantly on the opponent at the brink of reaching the end of a streak or a treasure , you lose interest in the championship all together.…

Hello there @Lady_Sarina Thank you for following up the matter. I’m playing with an iPad (air 2) through the jelly app. I've checked out the troubleshooting steps you sent me, but it’s about possible errors that may occur during a purchasing process. I’ve not purchased any gold bars or any item using the gold bars, they’ve…