Alex_The_Witch

Game Expert

Comments

  • https://community.king.com/en/candy-crush-soda-saga/discussion/499544/got-new-phone-how-do-i-get-past-info Hey there! Hope you're doing well. To recover your previous progress on a new device, please follow these steps: Make sure that your King account is correctly disconnected from the game (if you are currently…
  • https://community.king.com/en/candy-crush-soda-saga/discussion/499542/minha-foto-no-meu-cadastro-nao-eh-a-mesma-foto-do-cartao Hey there! I hope you're doing well. I understand that the picture you registered your account with isn't the same picture you're seeing in the game. For issues of this kind, it's best to reach out…
  • https://community.king.com/en/candy-crush-soda-saga/discussion/499541/i-have-not-been-receiving-my-daily-rewards Hey there! Hope you're doing well. I'm sorry to hear you're still experiencing issues. Yes, as you mentioned, the issue is still being investigated and worked on by our Studio team. Please refer to this post to…
  • https://community.king.com/en/candy-crush-soda-saga/discussion/499539/i-m-frozen Hey there! Hope you're doing well. I'm sorry to hear you're having technical issues. Please refer to the post below: https://community.king.com/en/candy-crush-soda-saga/discussion/498426/%EF%B8%8F-being-investigated-daily-rewards-stuck-on-ipad…
  • https://community.king.com/en/candy-crush-soda-saga/discussion/499537/how-do-i-retrieve-my-levels-on-a-new-phone Hey there! I hope you're doing well. I understand you're having some trouble recovering your old progress. For issues of this kind, it's best to reach out to our player support team, as they have the proper…
  • https://community.king.com/en/candy-crush-soda-saga/discussion/499536/i-earned-points-from-google-play-how-do-i-use-them-for-my-game Hey there! Hope you're doing well. By going into the Play Points Area, you will be able to purchase, using your accumulated points, either game specific coupons or Google Play Coupons. They…
  • https://community.king.com/en/candy-crush-soda-saga/discussion/499529/am-on-level-3102-and-am-frozen-out-on-my-ipad Hey there! I hope you're doing well. I understand you're experiencing technical issues with your iPad. Please note that the issue is most likely due to this:…
  • https://community.king.com/en/candy-crush-soda-saga/discussion/499528/cannot-play-candycrush-soda-offline Hey there! I hope you're doing well. I understand you're having some trouble with the game's offline version. Here's how to reach out to our player's support team:…
  • https://community.king.com/en/candy-crush-soda-saga/discussion/499525/issue-with-double-fish Hey there! I hope you're doing well. I'm sorry to hear there's something wrong with your Double Jelly Fish reward. Could you please give more details or share a video about the issue? Thanks in advance and have a great day.
  • https://community.king.com/en/candy-crush-saga/discussion/499611/how-do-i-give-gifts-to-another-player-to-help Hey there! I hope you're doing well. It's great that you want to send some help to other players, but sadly, this is an automatic feature in the game, so players cannot do it manually. However, it's great to know…