Alex_The_Witch

Game Expert

https://community.king.com/en/bubble-witch-saga/discussion/481583/ad-issue Hey there @PD987 . I'm sorry to hear you're having issues with the ads. When it comes to reporting ads, it's always best to reach out to our player support team via Zendesk. To check how to do so, please see the post below. Thank you in advance and…

https://community.king.com/en/candy-crush-jelly-saga/discussion/481586/pass-12-surprise-levels Hey there, @ejaytmayejaytmayejay . I'm sorry to hear you're not happy with this feature from our games. I understand you'd like to see it removed from your game specifically, but please be aware that we're not able to do so at…

https://community.king.com/en/farm-heroes-saga/discussion/481588/why-cant-i-purchase-anything-with-the-beans-that-i-have-collected Hey there, @Sharminparzon ! I'm sorry you're not able to use your Beans to purchase items. Could you please give me more details about what happens when you try to? Do you see any error…

https://community.king.com/en/diamond-diaries-saga/discussion/481092/level-5022 Hey there, if you think there's something wrong with the level, like a glitch or technical issue, the best course of action is to open a support ticket. You can check the post below to see how: How to contact Player Support from the game to…

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3228886#Comment_3228886 Hey there, @jennafer74 . I'm sorry that you haven't gotten a reply yet. Could you tell me the ticket number please? Thanks!

https://community.king.com/en/candy-crush-soda-saga/discussion/480832/lost-progress-due-to-glitch Hey there, @jennafer74 . For issues with the loss of your win streak, always feel free to reach out to our support team by following the steps here: How to contact Player Support from the game to report an issue! — King…

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3227554#Comment_3227554 Hey there, @Darh . Could you give us more details about it? Do you mean an ad suddenly interrupts your game? Or a pop-up interrupts the ad you're watching? If you can, please share a screen-recording of it. Thanks and have a…

https://community.king.com/en/pet-rescue-saga/discussion/480816/petopia Hey there, @vthake ! Everyone that has their game app updated to the latest version should have the Winter-themed Petopia on their devices. Please make sure to update your app depending on your device. These are the latest game versions and updates:…

https://community.king.com/en/candy-crush-saga/discussion/480868/im-on-level-5000-i-am-unable-to-watch-ads-i-can-watch-one-and-it-takes-me-straight-back-to-the-g Hey there, @PjBrowning ! Seeing as you already reinstalled the game and it didn't fix the issue, in your case I suggest opening a ticket with our support team so…

https://community.king.com/en/candy-crush-saga/discussion/480874/level-3710 Hey there, @treasuresinky ! As you can see, level 3710 is a level where you need to collect a few ingredients, so the best approach to that is to focus on clearing a path for them to go through. In that case, you can focus on mixing special…