Comments
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Hi there, To log into your new device, please follow the steps below: 1. Make sure that your King account is correctly disconnected from the game (if you are currently connected). To do this open the game and on the main screen tap on the blue "My Account" button and then select “Log Out”. 2. Force close all apps and turn…
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Hi there, Please reach out to our Player Support using the game app to get further assistance on this. Have a nice day!
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Hi there, If you're not able to access the survey again, an alternative you could do is, provide your feedback to us here on Community. We're constantly checking all of the feedback we receive. We appreciate your effort and the feedback we receive as it helps us when making changes to the game and gameplay. I wish you a…
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Hi there, Can you please try to check if there are any updates for your game and device? Also, could you please provide me with screenshots of your lives issue so we can check those? Have a nice day!
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Hi there, Please reach out to our Player Support using the game app to receive further assistance. Have a nice day!
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https://community.king.com/en/candy-crush-saga/discussion/482496/where-is-top-that-again Hi there, Please note that special events like these are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every so…
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Hi there, Please contact our Player Support using the in-game app to receive assistance related to this. Have a nice day!
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Hi there, I understand that your game is crashing and I'll provide you with some steps that can help out with this. Firstly, could you please tell me what is the model of the device you're using and what is the game version and OS version you're currently on? Thank you.
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Hi there, If you're missing your in-game reward, please contact our Player Support using the in-game app to receive assistance. Have a nice day!
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Hi there, I want to inform you that in order for everything to be running smoothly, sometimes the updates are released at different times for different platforms. I'm sure that in the near future, the levels will be adjusted on your windows platform device and those will match your tablet and phone. I hope this helps!
